Summary
Overview
Work History
Education
Skills
Initials
Timeline
Generic

Catrice Shackleford

Lawrenceville,GA

Summary

Currently looking to secure a professional lead position within a reputable facility where individual and team development is encouraged.

Overview

20
20
years of professional experience

Work History

Health & Wellness Coordinator

Upperline Health
08.2023 - Current
  • Maximize program enrollment through effective outreach events, cold calling strategies and membership incentives
  • Conduct health assessments and complete visits with Upperline Plus patients being seen in Podiatry Clinics
  • Input vitals and required documentation in clinic EMR (AthenaHealth)
  • Provide routine foot care for at-risk patients with Diabetes and/or other chronic illness
  • Facilitate and support virtual provider encounters in clinic
  • Telephonic outreach and engagement with Upperline Plus patients to coordinate ongoing preventative care
  • Care coordination activities as assigned by Upperline Plus Nurse Practitioner including, but not limited to, medical records requests, order management, appointment scheduling, managing patient care referrals, etc

Owner Operator

Her Heart Logistics LLC
08.2021 - 08.2023
  • Safely transported freight to specified destinations
  • Conducted and arranged maintenance services on delivery vehicles and equipment to ensure operability
  • Planned delivery routes, Dispatched, & spot loads
  • Built customer/broker relationships while executing 100% delivery timeliness
  • Maintained records: DOT rules, regulations, business payroll, taxes and end of business contracts

Certified Medical Assistant

Emory Decatur Hospital (ESA) Atlanta Podiatry
06.2016 - 09.2021
  • Sanitized, restocked, organized exam rooms and medical equipment
  • Recorded vital signs and medical history into electronic medical records
  • Scheduled examinations, conducted imaging/x-rays
  • Assisted physicians with treatment/minor surgery procedures
  • Performed medical routines such as toenail debridement, dressing changes and castings
  • Communicated clearly and effectively with patients to verify information and determine purpose of visit

Lead Office Administrator

Northside Nephrology
03.2004 - 06.2016
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demand
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment
  • Coached employees through complex day-to-day work scenarios
  • Receptionist and clerical duties, including upkeep of medical records in accordance with Osha and Hipaa guidelines
  • Tracked office supplies and restocked low items to keep team members on-task and productive

Education

Georgia Perimeter College
Decatur

Certified Medical Assistant

Advance Career Training Institute
Atlanta, GA

Skills

  • Leadership
  • 20 years of Customer Service
  • Budget Efficiency
  • Employee Relations
  • Coaching of personal and professional development
  • Extensive knowledge of health and wellness

Initials

CS

Timeline

Health & Wellness Coordinator

Upperline Health
08.2023 - Current

Owner Operator

Her Heart Logistics LLC
08.2021 - 08.2023

Certified Medical Assistant

Emory Decatur Hospital (ESA) Atlanta Podiatry
06.2016 - 09.2021

Lead Office Administrator

Northside Nephrology
03.2004 - 06.2016

Georgia Perimeter College

Certified Medical Assistant

Advance Career Training Institute

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Catrice Shackleford