Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Catrina Allen

Fort Worth,TX

Summary

Accomplished Registered Nurse Case Manager with 10+ years of experience dedicated to quality care of diverse patients. Skillfully blend hands-on skills with advanced background in multiple settings. Work effectively with all levels of healthcare providers, physicians and administrators to address patient needs.

Overview

12
12
years of professional experience
1
1
Certification

Work History

RN Case Manager

Superior Healthplan
Dallas, TX
09.2015 - 04.2021
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Responded promptly and professionally to patient questions and concerns.
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Liaised with physicians regarding patient needs, performance and changes.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
  • Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
  • Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.

Director of Nursing

InHome Care, Inc
Fort Worth, TX
05.2011 - 06.2015
  • Collaborated with staff, management and external groups to coordinate patient care.
  • Established new policies and updated existing policies to improve standard of care for patients.
  • Developed positive employee relations, incentives and recognition programs to promote teamwork and mutual respect.
  • Planned and assigned workload to 34 -person nursing staff to direct patient care.
  • Planned and assigned workload to 34 -person nursing staff to direct patient care.
  • Identified department issues to recommend corrective actions.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Recruited and developed over 34 quality individuals to develop accountable top quality staff.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Organized and facilitated 3 department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.

Registered Nurse

Metropolitan Staffing
Grapevine, TX
05.2009 - 05.2011
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
  • Provided direct patient care, stabilized patients and determined next course of action.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Implemented medication and IV administration, catheter insertion and airway management.
  • Managed care from admission to discharge.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Collected blood, tissue and other laboratory specimens and prepared for lab testing.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
  • Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
  • Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
  • Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
  • Maintained quality care and comfort for patients with heart failure, pulmonary hypertension and other conditions.
  • Secured controlled narcotics and distributed medication on schedule to meet patient needs and minimize misuse opportunities.
  • Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
  • Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use and disease management.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.

Education

Associate of Science - Registered Nurse

Weatherford College
Weatherford, TX
05.2007

Certification of Vocational Studies - Licensed Vocational Nursing

Del Mar College
Corpus Christi, TX
05.1999

Skills

  • Medical Supply Management
  • Preventive Healthcare
  • Diet and Nutrition
  • EMR Systems
  • Accurate Documentation
  • Blood Draw and Sample Collection
  • Medication Side Effect Knowledge
  • Clear Patient Communication
  • Compassionate and Caring
  • Medicare Regulation
  • Drug Calculations
  • Medical Recordkeeping
  • Monitoring Vital Signs
  • Medical Assessments
  • Mental and Physical Assessments
  • Immunizations and Vaccinations
  • Medical Procedure Preparation
  • Patient Care Assessment
  • Specialized Healthcare Referrals
  • Patient Condition Monitoring
  • Determine Medical Necessity
  • Disease Processes
  • Patient Admission
  • InterQual Criteria
  • Heart Failure
  • Managing Patient Cases
  • Case Conferences
  • Injection Administration
  • Chest Tubes
  • Patient Intervention
  • Atrial Fibrillation
  • PICC Lines
  • Patient and Family Liaison
  • Pulmonary Conditions
  • Diagnostic Test Evaluations
  • Acute and Chronic Pain
  • Airway Management
  • Admissions and Discharge Processes
  • Test Interpretations
  • Treatment Plan Modification
  • Wound Management
  • Pain Prevention

Certification

BlS/ACLS

Timeline

RN Case Manager

Superior Healthplan
09.2015 - 04.2021

Director of Nursing

InHome Care, Inc
05.2011 - 06.2015

Registered Nurse

Metropolitan Staffing
05.2009 - 05.2011

Associate of Science - Registered Nurse

Weatherford College

Certification of Vocational Studies - Licensed Vocational Nursing

Del Mar College

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Catrina Allen