Catrina Andrews
Detroit,MI
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
10
10
years of professional experience
Work History
Property Manager
Kind Hearts Living LLc
07.2021 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Property Manager
1000 Plus LLC
04.2020 - Current
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Production Worker
SAS AUTOMOTIVE
01.2016 - 04.2020
- Improved production efficiency by streamlining assembly line processes and implementing time-saving techniques.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.
Customer Service Representative
Dialog Direct
06.2014 - 06.2015
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
GED -
Northwestern High School
Detroit, MISkills
- Loan Processing
- Maintenance Scheduling
- Business Administration
- Vendor Management
- Contract Negotiation
- Property Management
- Multi-family property management
- Lease Renewals
- Payment Collection
- Property Inspections
- Rent collection
- Eviction Procedures
Certification
Timeline
Property Manager
Kind Hearts Living LLc
07.2021 - Current
Property Manager
1000 Plus LLC
04.2020 - Current
Production Worker
SAS AUTOMOTIVE
01.2016 - 04.2020
Customer Service Representative
Dialog Direct
06.2014 - 06.2015
GED -
Northwestern High School
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