CATRINA Brannon

handeled the San Diego Portfolio along with two Chicago properties,

• Contacted customers to discuss late payments and options for remitting amounts due.
• Researched accounts and completed due diligence to resolve collection problems.
• Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
• Conducted investigations of customer accounts and payment histories.
• Contacted clients with past-due payments and actively monitored payments due from clients.
• Reviewed, researched and corrected discrepancies and customer concerns.
• Worked with legal resources and recovery teams to manage default issues.
• Documented interactions in computer database and updated information.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Reviewed expense reports for accuracy and proper expense disclosure.
• Generated and mailed updated statements monthly and processed demand letters.
• Visited premises of customers to directly collect payments.
• Generated and distributed current statements to customers.
• Balanced monthly general ledger accounts to accurately record cost and month end accruals.
• Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
• Prepared internal and regulatory financial reports, balance sheets and income statements.