Catrina Cryer

Recently took a break from the work field after 20 plus years, to help take care of grandmother. While also searching and gaining myself the ability to try something different outside of the financial field. Exploring options!

Would be able to explain better in person.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Maintained friendly and professional customer interactions.
• Assessed employee performance and developed improvement plans.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.

• Maintained friendly and professional customer interactions.
• Assessed employee performance and developed improvement plans.
• Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
• Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.