Catrina Diaz-Davis
Maricopa,AZ
Summary
I am an energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality. I m looking for something long-term if possible.
Overview
10
10
years of professional experience
Work History
Crew Member
McDonald's Restaurant
Maricopa, AZ
05.2024 - Current
- Maintained an organized work area to ensure efficient operations.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Packed fast food products in approved containers, cups, and bags.
Server
Waffle House
Tempe , AZ
05.2019 - 07.2020
- Delivered food orders promptly and courteously.
- Followed health safety guidelines when preparing and serving food products.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
Crew
McDonald's Restaurant
Mesa, AZ
05.2014 - 10.2018
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Educated customers on menu items, product ingredients and nutritional values.
- Processed takeout orders quickly to ensure timely delivery of meals.
Education
High School Diploma -
Mesa High School
Mesa, AZ05-2018
Skills
- Health Code Compliance
- Beverage Preparation
- Inventory Restocking
- Safe Food Handling
- Customer Service
- Menu Memorization
- Clear Communication
- Machine Operations
Timeline
Crew Member
McDonald's Restaurant
05.2024 - Current
Server
Waffle House
05.2019 - 07.2020
Crew
McDonald's Restaurant
05.2014 - 10.2018
High School Diploma -
Mesa High School
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