Catrina El-Hajj

• Developed strong written and verbal communication skills.
• Created and updated tracking spreadsheets using MS Excel.
• Filed paperwork and maintained office organization.
• Assisted human resources by scheduling phone screens and on-site interviews.
• Managed confidential employee files, maintaining accurate records for, salary adjustments, promotions, and beneficiary information
• Learned about administrative tasks such as, processing background checks, and verifying employment eligibility documentation.
• Assisted with payroll processing tasks ensuring timely payments for all employees.
• Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.

*Stopped working due to store shutting down.

• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Accurately processed transactions.
• Solved customer challenges by offering relevant products and services and utilized suggestive selling techniques.