Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Catrina Fryar

Dallas,TX

Summary

Resourceful Technician known for high productivity and efficiently completing tasks. Skilled in troubleshooting, preventive maintenance, and equipment repair. Excel at time management, problem-solving, and communication, ensuring seamless operations and team coordination.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Cardiac Device Technician

BSW Health
Plano, TX
02.2023 - Current
  • Reviewed technical manuals and other documents related to product operation and maintenance requirements.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Communicated test or assessment results to medical professionals.
  • Conducted programming sessions on implanted pacemakers, defibrillators and other cardiovascular medical devices.
  • Produced contrast-enhanced radiographs of heart and cardiovascular systems with help of diagnostic imaging equipment.
  • Tested patient cardiac activity with specialized equipment to conduct tests such as echocardiograms, phonocardiograms and electrocardiograms.

Cardiac Monitor Technician

BSW Health
Dallas, TX
02.2022 - Current
  • Kept up-to-date records regarding usage times for disposable leads or electrodes so that replacement parts could be ordered when needed.
  • Calibrated and troubleshot equipment to ensure proper functioning.
  • Assisted in training technicians, medical students or other staff members.
  • Conducted regular maintenance on all cardiac monitoring devices according to manufacturers' instructions.
  • Maintained accurate documentation of patient data including vital signs, medications, and reports of abnormal findings.
  • Monitored and analyzed cardiac rhythms on EKG monitors for inpatients.
  • Provided assistance during emergency situations by providing accurate readings from the monitor quickly.
  • Communicated test or assessment results to medical professionals.

Monitor Technician/Device Technician Trainee

Medical City- NTHC
Dallas, TX
01.2021 - 08.2023
  • Observed cardiac monitors for arrhythmias or other irregularities.
  • Performed basic clerical duties such as filing, copying, and faxing documents related to patient care.
  • Communicated test or assessment results to medical professionals.
  • Answered phone calls from patients and family members regarding health-related issues.
  • Collaborated with multidisciplinary team members to ensure optimal quality of care provided to patients.
  • Provided education to patients, families about their conditions, treatments.
  • Calibrated, troubleshot or repaired equipment and corrected malfunctions.
  • Assessed patient needs for additional resources or services.

Certified Medical Assistant

BSW Health
Plano, Texas
08.2020 - 01.2022
  • Administered injections under the direction of a physician or nurse practitioner.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Verified appointment times with patients, preparing charts, pre-admission and consent forms.
  • Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
  • Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
  • Educated patients about medications, procedures and physician's instructions.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
  • Performed clerical tasks such as transcribing dictation from physicians or coding patient information into electronic databases.
  • Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.

Medical Assistant

Waco Foot & Ankle
Waco , Texas
08.2019 - 08.2020
  • Scheduled appointments for patients via phone and in person.
  • Organized patient charts before each day's clinic sessions began.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Handled general office duties to support administrative staff during peak hours.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Contacted pharmacies to submit and refill patients' prescriptions.

ER Technician

Premier Er Plus
Waco , TX
04.2016 - 08.2020
  • Performed venipuncture, arterial puncture and IV insertion.
  • Escorted patients before and after surgical procedures.
  • Participated in continuing education programs to maintain professional competency.
  • Documented all procedures on patients' charts in accordance with hospital policy.
  • Restocked supplies and cleaned equipment between patients.
  • Responded to cardiac monitor alarms and other codes requiring immediate response.
  • Collaborated with healthcare teams to determine needs and support daily objectives.
  • Ensured compliance with safety standards during transport of patients from one area to another.
  • Performed basic, non-invasive medical assistant duties.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Employed scientific methods to promote quality of collected samples and stored specimens.
  • Utilized Laboratory Information Management Systems (LIMS) for tracking, documenting, and reporting laboratory activities.
  • Engaged in collaborative research projects, contributing to scientific papers and presentations.
  • Ensured compliance with regulatory requirements and accreditation standards, contributing to successful laboratory audits.
  • Performed regular inspections on all equipment to ensure proper functioning.

Medical Assistant

BSW southwest sports medicine
Waco, Texas
09.2014 - 11.2017
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Administered injections, medications and treatments as directed by the physician.
  • Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Handled general office duties to support administrative staff during peak hours.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.

Customer Service Manager

EMSI
Waco , Texas
12.2009 - 09.2014
  • Drafted scripts for agents handling incoming calls so that they can respond accurately and effectively.
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Analyzed business performance data and forecasted business results for upper management.
  • Organized client contracts, records, and reports to strengthen traceability.
  • Collaborated with senior management team members in designing strategies that would improve overall quality of services offered by the organization.
  • Created and managed budgets for travel, training, and team-building activities.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Analyzed call center data to identify trends in customer issues and recommend solutions accordingly.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Delegated work to staff, setting priorities and goals.
  • Assisted staff with resolving complex customer issues and implementing targeted solutions.

Patient Care Technician

Parkland Hospital
Dallas, TX
03.2004 - 12.2009
  • Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
  • Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
  • Managed multiple tasks simultaneously while maintaining attention to detail.
  • Collected specimens from patients for laboratory testing purposes.
  • Provided direct patient care and assistance to healthcare team members.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Communicated with patients to determine feelings, need for assistance or social and emotional support.

Education

Bachelor of Science - Business Administration And Management

Western Governors University
Salt Lake City, UT
12-2025

Pre-nursing

McLennan Community College
Waco, TX

Some College (No Degree) - CRM Jumpstart

Arrhythmia Technologies Institute- ATI
Greenville, SC

Skills

  • Commercial construction experience
  • Machinery calibration
  • Journey-level background
  • User support
  • Data analysis
  • Preventative maintenance
  • Documentation and reporting
  • Written/Verbal communication
  • Computer-assisted diagnostics
  • Relationship building
  • Network administration
  • Document preparation
  • Critical thinking
  • Instrument Calibration
  • Heart rhythm interpretation
  • Telemedicine
  • Medical facility sanitation management
  • EKG analysis
  • Telemetry monitoring
  • Remote monitor management
  • Patient records management
  • Cardiac rhythm analysis
  • Holter monitor interpretation
  • Cardiac device education
  • Medical device regulations
  • Electrophysiology expertise
  • Cardiac resynchronization therapy
  • Defibrillator management
  • Cardiovascular anatomy
  • Arrhythmia detection
  • Echocardiography interpretation
  • Remote monitoring proficiency

Certification

  • CRM JUMPSTART
  • BLS

Timeline

Cardiac Device Technician

BSW Health
02.2023 - Current

Cardiac Monitor Technician

BSW Health
02.2022 - Current

Monitor Technician/Device Technician Trainee

Medical City- NTHC
01.2021 - 08.2023

Certified Medical Assistant

BSW Health
08.2020 - 01.2022

Medical Assistant

Waco Foot & Ankle
08.2019 - 08.2020

ER Technician

Premier Er Plus
04.2016 - 08.2020

Medical Assistant

BSW southwest sports medicine
09.2014 - 11.2017

Customer Service Manager

EMSI
12.2009 - 09.2014

Patient Care Technician

Parkland Hospital
03.2004 - 12.2009

Bachelor of Science - Business Administration And Management

Western Governors University

Pre-nursing

McLennan Community College

Some College (No Degree) - CRM Jumpstart

Arrhythmia Technologies Institute- ATI

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Catrina Fryar