Catrina Gibbs
Atlanta ,GA
Summary
Proficient Director of Dining Services with expertise in budgeting, hiring and financial administration. Successful history of leading streamlined and efficient operation within guidelines. Performance-minded and team-oriented with hands-on approach. Seasoned Dining Services Director offering over 10 years of experience keeping food service delivery clean, sanitary and safe for all diners. Well-organized and proactive with good relationship-building, problem-solving and planning skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Dining Service Director
Brickmont West Cobb
12.2022 - Current
- Monitor food production and correct issues in preparation, portioning, or other areas.
- Strengthened controls to minimize waste and reduce costs.
- Maintain kitchen cleanliness and sanitation through correct procedures and schedule cleaning of surfaces and equipment.
- Hire and train a team of dining services professionals.
- Implement effective inventory control systems to reduce food spoilage and waste.
- Manage staff schedules and maintain adequate coverage for all shifts.
Kitchen Manager
Rosies Cafe
07.2020 - 04.2024
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maximized quality assurance by completing frequent line checks
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Purchased food and cultivated strong vendor relationships.
Team Member/Shift Lead/ Assistant /General Manager
Firehouse Subs
01.2013 - 07.2022
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Cook /FOH Supervisor/ Chef Manager
Sodexo
07.2016 - 06.2022
- Deliver the professional greeting of clients and visitors, to the highest standards
- Ensure the team leaders and supervisors coordinate to ensure the delivery of exceptional customer service
- Created and implemented new operational working procedures to support the delivery of service excellence
- Developed strong communication and line reporting procedures for the company
- Monitors food storage and rotate stock to reduce food cost
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed kitchen budget for supplies and labor hours, consistently meeting targets.
Education
ASSOCIATES DEGREE - Culinary Arts
WEST GEORGIA TECHNICAL COLLEGE
06.2017
HIGH SCHOOL DIPLOMA - undefined
SOUTH COBB HIGH SCHOOL
05.2012
Skills
- Restaurant Operations
- Financial Oversight
- Service Quality Standards
- Schedule Management
- Food presentation
- Culinary expertise
- Food Safety Compliance
- Employee Scheduling
- Training Oversight
- Dietary Restrictions
- Allergy awareness
Certification
ServSafe
Timeline
Dining Service Director
Brickmont West Cobb
12.2022 - Current
Kitchen Manager
Rosies Cafe
07.2020 - 04.2024
Cook /FOH Supervisor/ Chef Manager
Sodexo
07.2016 - 06.2022
Team Member/Shift Lead/ Assistant /General Manager
Firehouse Subs
01.2013 - 07.2022
ASSOCIATES DEGREE - Culinary Arts
WEST GEORGIA TECHNICAL COLLEGE
HIGH SCHOOL DIPLOMA - undefined
SOUTH COBB HIGH SCHOOL
ServSafe
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