Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
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Catrina Hardy

Cleveland,OH

Summary

Hands-on Peer Support Specialist known for helping people in challenging situations and achieving recovery successes. Offering more than 6 years of sobriety and ready to help others reclaim lives through use of proper services. Focused professional ready to provide assistance in the form of scheduling appointments, accompanying individuals to meetings and supporting the recovery process. A multitasking Peer Support Specialist offering compassion and respect while communicating effectively. Intuitive Peer Support Specialist with 6 years of experience in peer support recover related issues. Skilled at understanding needs and supporting others in substance abuse/mental health. Offering extensive professional development in recovery.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Housekeeper

Days Inn By Wyndham
MIDDLEBURG HTS, OHIO
06.2019 - 12.2019
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Restocked linen and cycled towels and sheets in full-service hotel-based spa.
  • Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
  • Dusted picture frames and wall hangings with cloth.

WARMLINE ASSISTANT

Recovery Resources
Cleveland, OH
10.2017 - 03.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Assisted in marketing efforts by identifying prospects and cold calling to induce sales.
  • Performed market analysis, assessed opportunities, and collected competitor intelligence.
  • Attended office operations and required paperwork.
  • Recorded expenses and maintaining accounting records.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Worked closely with coworkers to strategically plan for company growth.
  • Greeted guests with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operation.
  • Managed team of 7 employees, overseeing hiring, training, and professional growth of employees

Education

Bachelor of Science - CHEMICAL DEPENDECY

Colorado Technical University
Colorado Springs, CO
04.2022

GED -

NORTHEAST PRE-RELEASE
2675 E30TH
06.2006

Skills

  • Problem-solving skills
  • Leadership skills
  • Social activity planning
  • Rapport building
  • Providing direction
  • Interpersonal abilities
  • Recovery guidance
  • Arranging transportation
  • Mental health support
  • Needs assessment
  • Day treatment professional
  • Social skills teacher
  • Crisis Response
  • Skilled in intake interviewing
  • Intervention planning

Accomplishments

    I have almost 6 years clean from substance abuse with over 30 years of understanding the struggles of addiction

  • Documented and resolved which led to client gain own independance.
  • Supervised team of 15-20 staff members.

Certification

  • Certified Peer Supporter, Thrive behavioral Health Center - December 2019 - current

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Housekeeper

Days Inn By Wyndham
06.2019 - 12.2019

WARMLINE ASSISTANT

Recovery Resources
10.2017 - 03.2018

Bachelor of Science - CHEMICAL DEPENDECY

Colorado Technical University

GED -

NORTHEAST PRE-RELEASE

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Catrina Hardy