Catrina Hollingworth

Dedicated Chicago Housing Authority Emergency Dispatcher offering 17 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in communication and daily protocols.

Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.

Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.

Background includes E-911 automatic call distribution and dispatch systems for both emergency and non-emergency calls. Well-versed in assessing extent of emergencies, as well as type of call and location of incident. Experienced with the geography and streets of Chicago, Illinois.

Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced Emergency Dispatcher with over 17 years of experience in Emergency Service. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic Emergency Dispatcher eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of determining the nature & extent of problems by obtaining essential information and proficient training in Freshdesk, Sharepoint and Cisco Desktop Agent. Motivated to learn, grow and excel in any Industry.

Dedicated Customer Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Reliable employee seeking Customer Service position. Offering excellent communication and good judgment.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Dedicated Emergency Service Dispatcher offering 17 years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in Communications and Emergency Service Operational Center protocols.