Catrina Howard
Certified Medical Coder
Springfield,MO
Summary
Detail-oriented and methodical with Medical Coding and Leadership offering 10 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.
Overview
24
24
years of professional experience
Work History
Billing Team Lead
Cox Health
Springfield, MO
08.2017 - Current
- Lead the team that . Identifies, researched and resolved billing variances to maintain system accuracy and currency.
- Lead the team that works effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Provided backup for the team to be able to step in to assist with various tasks whenever employees are absent or at lunch.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and oversee day to day for a team of 11.
- Code for 4 Neurosurgeons.
Prelegal
Law Offices Of Rick Vasquez
Springfield, MO
02.2013 - 07.2017
- Conducted detailed client intakes and entered information into company database.
- Conferred with clients and other involved parties to gather and track case information.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Prepared legal briefs, motions and pleadings.
- Reviewed Medical Records for disability cases.
- Completed Medicaid applications, assisted in denials and Medicaid hearings.
Clinical Applications Specialist
Chamberlin Edmonds
Atlanta, GA
05.2010 - 01.2013
- Worked directly with Disability Determination and Mercy hospital to follow up on disability and Medicaid applications
- Completed Medical reviews for the disability application process.
- Reviewed medical records and met with clients to insure the process was efficient and smooth.
Billing Department Manager
NTC Transportation
Greenville, MS
04.2009 - 05.2010
- Reviewed billing problems, researched issues and resolved concerns.
- Trained and mentored staff on procedures, compliance requirements and collections techniques.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Worked with customers to develop payment plans and bring accounts current.
Billing Specialist/Medical Coder
Springfield Neurological And Spine Institute
Springfield, Missouri
03.2005 - 04.2009
- Reviewed outpatient records and interpreted documentation to identify diagnoses and procedures.
- Reviewed, analyzed and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Utilized active listening, interpersonal and telephone etiquette skills when communicating with others.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
Billing Manager
MRI Of Springfield
Springfield, MO
03.2001 - 03.2005
- Reviewed billing problems, researched issues and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Worked with customers to develop payment plans and bring accounts current.
- Trained and mentored staff on procedures, compliance requirements and collections techniques.
- Manager the front office staff with day to day operations.
Medical Billing Specialist
Ozarks Area Orthopedics
Springfield , MO
06.1999 - 02.2001
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Posted and adjusted payments from insurance companies.
- Located errors and promptly refiled rejected claims.
- Precisely evaluated and verified benefits and eligibility.
Receptionist
Cox Health Systems
Springfield, MO
06.1998 - 05.1999
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Education
Bible Studies
Sunset School of Preaching
Lubbock, TX08.1996
High School Diploma -
Armijo High School
Fairfield, CA06.1994
Skills
- Motivational Leadership
- Team Building
- Schedule Coordination
- Recruitment and Hiring
- Microsoft Office Suite
- Handling Customer Complaints
- Performance Management
- Decision Making
- Complex Problem Solving
- Staff Development and Training
- Accounts Payable and Receivable
- Goal Setting
- Diligent Follow Through
- Attention to Detail
- Microsoft Office
Timeline
Billing Team Lead
Cox Health
08.2017 - Current
Prelegal
Law Offices Of Rick Vasquez
02.2013 - 07.2017
Clinical Applications Specialist
Chamberlin Edmonds
05.2010 - 01.2013
Billing Department Manager
NTC Transportation
04.2009 - 05.2010
Billing Specialist/Medical Coder
Springfield Neurological And Spine Institute
03.2005 - 04.2009
Billing Manager
MRI Of Springfield
03.2001 - 03.2005
Medical Billing Specialist
Ozarks Area Orthopedics
06.1999 - 02.2001
Receptionist
Cox Health Systems
06.1998 - 05.1999
Bible Studies
Sunset School of Preaching
High School Diploma -
Armijo High School
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