Catrina Jackson

• Coordinated food orders and timely delivery to tables, enhancing efficiency during peak hours.
• Assisted in training new staff on menu items and service protocols, promoting team cohesion.
• Maintained cleanliness and organization of dining area, adhering to health and safety standards.
• Processed customer payments accurately using point-of-sale system, ensuring quick transactions.
• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Assisted in training new hires, providing guidance on restaurant standards and best practices.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
• Facilitated team-oriented atmosphere, assisting coworkers during rush periods to ensure smooth operations.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Managed inventory of dining supplies to prevent shortages during service.

• Provided compassionate care and companionship to elderly clients, enhancing quality of life.
• Assisted with daily living activities, including meal preparation and personal hygiene.
• Monitored health conditions by tracking medication schedules and reporting changes to family members.
• Implemented safety measures within the home to prevent accidents and ensure well-being.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer, ensuring proper balance at start and end of shifts.
• Assisted customers with product inquiries, enhancing overall shopping experience.
• Handled returns and exchanges in accordance with store policies to ensure customer satisfaction.
• Greeted customers entering store and responded promptly to customer needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with returns, refunds and resolving transaction issues.
• Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
• Mentored new employees on cashier duties and best practices, improving overall staff performance.
• Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
• Ensured accuracy in financial transactions, reconciled cash with receipts daily.

• Processed customer transactions efficiently using point-of-sale systems.
• Maintained accurate cash drawer and balanced end-of-shift reports.
• Assisted customers with product inquiries and resolved issues promptly.
• Collaborated with team members to ensure smooth store operations.

• Implemented inventory management practices to optimize stock levels.
• Contributed to store promotions by effectively promoting sales and discounts to customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Enhanced shopping experience, provided product information and location assistance.
• Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
• Supported marketing initiatives by setting up and maintaining promotional displays.

• Operated heavy machinery to support construction and demolition projects.
• Maintained cleanliness and organization of worksite to enhance safety standards.
• Assisted in loading and unloading materials, ensuring efficient workflow.
• Collaborated with team members to execute tasks according to project timelines.
• Conducted routine inspections of tools and equipment for optimal performance.
• Implemented safety protocols to minimize workplace hazards and accidents.
• Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
• Maintained high-quality workmanship through attention to detail and adherence to industry standards.

• Trained new cashiers on register procedures and customer service best practices.
• Enhanced customer experience through effective communication and problem-solving skills.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Handled multiple payment methods securely, minimizing discrepancies and potential losses.
• Promoted store promotions and incentive programs to increase overall sales revenue.
• Exceeded productivity goals through consistent attention to detail and organization during busy shifts.

• Mentored junior technicians on best practices for diagnostics and repairs, fostering skill development.
• Maintained accurate records of all repairs and services performed for quality assurance purposes.
• Stayed updated on industry trends and advancements in automotive technology to enhance service offerings.
• Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
• Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
• Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
• Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
• Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
• Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
• Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
• Optimized inventory management systems by tracking stock levels closely and placing orders as necessary to prevent shortages or excess supplies.

Have been pursuing an undergraduate degree in Environmental Science for Natural Resources and conservation.