Catrina Morgan
Flossmoor,IL
Summary
Business-focused logistics and sales professional with a background in freight coordination, carrier communication, and transportation contract negotiation. Supports efficient operations by tracking loads, resolving delivery and invoice issues, and identifying cost-saving opportunities that strengthen client relationships and reduce shipping expenses.
Overview
27
27
years of professional experience
Work History
Logistics Specialist
Quarterback Transportation
Toronto, Canada
05.2025 - 06.2026
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Updated shipment records for Quarterback Transportation clients and carriers.
- Tracked load status through dispatch and shipment CRM systems.
- Communicated route changes, delays, and pickup instructions to drivers.
- Provided support in negotiating contracts with third-party providers regarding rates, services offered.
- Reviewed freight invoices and resolved billing discrepancies with vendors.
- Analyzed data to identify cost savings opportunities in the logistics process.
- Maintained accurate carrier information and supported daily logistics operations.
- Supported compliance with shipping regulations, safety rules, and company procedures.
- Assisted in troubleshooting any problems that might arise during the delivery process.
- Monitored tariffs and customs regulations, reducing risk of delayed shipments.
Senior Logistics Sales Executive
BNSF Logistics LLC
Springdale, AR
10.2012 - 12.2024
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
- Built long-term relationships with key accounts through identification of client needs, supporting steady revenue and growth opportunities.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Networked to build client base and promote products to new and existing clients.
- Coordinated logistics service plans across LTL, trucking, rail, ocean and intermodal freight.
- Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
- Prepared rate quotes, contracts, and documentation for freight services.
- Negotiated transportation and logistics contracts to lower shipping costs.
- Resolved shipping issues by coordinating communication between customers and carriers.
- Conducted training for new hires on company policies, procedures, and sales strategies, enhancing new sales representative productivity.
- Developed training materials for staff members in order to enhance their skillsets related to logistics operations.
- Developed senior leadership reports for corrective action planning.
- Attended industry events to build relationships with key contacts in the field.
- Utilized CRM software to track leads and manage accounts throughout sales cycle.
Senior Sales Executive
Clear Staff Inc.
Chicago, IL
06.2009 - 06.2012
- Identified prospects through a variety of sources - cold calling 50+, office visits, referrals, events, job websites, and career fairs.
- Research sales opportunities and leads to exceeding goals and increasing profits.
- Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
- Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
- Utilize behavioral, functional and value-based interviewing techniques to screen and vet candidates, provide real-time feedback to hiring managers.
- Sourced resumes, scheduled face to face interviews, made hiring decisions, extended verbal offers.
- Communicated with potential candidates for various warehouse & administrative positions.
- Conducted regular follow-up with placed candidates to ensure satisfaction and retention, addressing any concerns or potential issues proactively.
- Maintained accurate client records in sales and CRM systems.
Logistics Sales Executive
Axis Global Logistics
Elk Grove Village, Illinois
03.2007 - 04.2009
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Managed logistics accounts and maintained client communication for service requests.
- Reached out to customers to set up appointments, check on satisfaction and suggest additional offerings.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Reviewed customer requirements and matched solutions to transportation needs.
- Prepared rate quotes, contracts, and documentation for freight services.
- Built relationships with shippers, brokers, and operations staff.
- Monitored account activity and updated records in CRM systems.
- Analyzed inventory levels, delivery times, transport costs and other factors to maximize efficiency of supply chain operations.
Senior Executive Administrative Assistant
Builders Bank
Chicago, IL
01.1999 - 03.2007
- Provided support to SVP &10+ executives on various projects.
- Coordinated communication between internal and external stakeholders, effectively addressing any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
- Managed sensitive information securely to safeguard organizational data. discreetly to ensure confidentiality.
- Facilitated smooth onboarding experiences for new hires, equipping them with essential tools for success from the start.
- Assisted in the creation of compelling presentations for executive-level meetings using advanced PowerPoint skills.
- Oversaw filing system to improve organization and retrieval of records. entered data and completed other clerical tasks.
Education
BBA - Business Administration
Chicago State University
Chicago, IL01-2004
Skills
- Freight coordination
- Logistics analysis
- Freight negotiation
- Customer relationship management
- Lead generation
- Account managing
- Organizational skills
- Self-motivation
- Leadership skills
- Presentation skills
- Transportation planning
- CRM systems
- Clear communication
- Carrier negotiation
Timeline
Logistics Specialist
Quarterback Transportation
05.2025 - 06.2026
Senior Logistics Sales Executive
BNSF Logistics LLC
10.2012 - 12.2024
Senior Sales Executive
Clear Staff Inc.
06.2009 - 06.2012
Logistics Sales Executive
Axis Global Logistics
03.2007 - 04.2009
Senior Executive Administrative Assistant
Builders Bank
01.1999 - 03.2007
BBA - Business Administration
Chicago State University