Overview
Work History
Education
Timeline
Generic

Catrina Preece

Experienced Retail Associate
China Spring,TX

Overview

1
1

28

Work History

Cashier

Walmart
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.$
  • Maintained cash drawer of $[Amount] or more per shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Completed inventory counts and ordered merchandise.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Learned [Job title] and [Job title] positions and provided backup at key times.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each [Timeframe].
  • Lifted up to [Number] pounds at once and used forklift to move heavier loads.
  • Conducted inventory counts by adding each item in stock and documenting in [System].

Online Personal Shopper,

Walmart
04.2002 - 08.2022
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Picked quality and accurate items for [Number] daily customer orders.
  • Maximized efficiency by scanning items quickly and completing as many as [Number] orders per hour.

CAP 1 Associate

Walmart
04.2002 - 08.2022
  • Maintained merchandise presentation by removing damaged goods, stocking and rotating merchandise and signing and pricing merchandise.
  • Counted supplies in stock room and posted totals to inventory records using RF scanner.
  • Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
  • Organized on-site stockroom to maximize existing space and improve efficiency, boosting efficiency [Number]%.
  • Collected and properly disposed of bundle ties and other packing materials for safety.
  • Operated forklift to load and unload inventory and organized new inventory on department-specific pallets for easier output.
  • Secured accurate item pricing through use of markdown audits.
  • Kept work areas neat, clean and free from debris.
  • Partnered with store team to enforce loss prevention and safety awareness policies.
  • Followed orders precisely for correct items, sizes and quantities.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Picked and packed order items.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.

Stocker Associate

Walmart
04.2002 - 08.2022
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Maintained effective team member communication.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Performed inventory control, such as counting and stocking merchandise.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Recorded information, shortages and discrepancies to keep records current and accurate.

Department Manager

Walmart
04.2002 - 08.2022
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Analyzed and interpreted store trends to facilitate planning.
  • Formulated pricing policies by reviewing merchandising activities and determining additional needed sales promotions.

Mod Team Associate

Walmart
04.2002 - 08.2022
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created visual marketing and styled window displays.
  • Arranged consistent shelves, bins and racks at [Number] locations by following established planograms.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Organized store merchandise racks by size, style and color.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Developed merchandising strategy to efficiently move overstock.
  • Supervised team of up to [Number] merchandising employees and monitored adherence to company standards.
  • Completed stock orders and managed inventory levels.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.

Grocery Stocker

Walmart
04.2002 - 08.2022
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Checked aisles for spills to complete quick clean-up.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Completed regular cycle counts and inventory audits.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Used [Software] to record received, counted and stored stock items.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Performed inventory control, such as counting and stocking merchandise.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Checked packages and merchandise for damage and notified vendors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Operated RF scanners to track merchandise and verify contents of containers.
  • Regularly used industry-standard inventory software such as [Software].

Depart Manager

Kmart, Sears Holding
09.1995 - 04.2002
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Conducted monthly inventories of raw materials and components on work floor.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Mod Team Associate

Kmart, Sears Holding
09.1995 - 04.2002
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created visual marketing and styled window displays.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Organized store merchandise racks by size, style and color.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.
  • Arranged consistent shelves, bins and racks at [Number] locations by following established planograms.
  • Developed merchandising strategy to efficiently move overstock.
  • Completed stock orders and managed inventory levels.
  • Restructured company merchandising standards to increase customer traffic and product exposure.
  • Supervised team of up to [Number] merchandising employees and monitored adherence to company standards.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Organized and tracked departmental receipt flow for new and reordered merchandise.

Stocker Associate

Kmart, Sears Holding
09.1995 - 04.2002
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Answered customer questions and provided detailed product information.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Took on customer service duties, contributing with teams of up to [Number] to achieve top ratings in satisfaction surveys.
  • Contributed to waste reductions, supporting savings totaling over $[Amount] monthly.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Performed inventory control, such as counting and stocking merchandise.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Checked packages and merchandise for damage and notified vendors.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Consistently lifted materials weighing as much as 50 pounds.

Grocery Stocker

Kmart, Sears Holding
09.1995 - 04.2002
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Checked aisles for spills to complete quick clean-up.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
  • Delivered assistance and service by carrying packages and bags and securing customer purchases in vehicles.
  • Maintained inventory and ordered new supplies to meet expected needs.
  • Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
  • Completed regular cycle counts and inventory audits.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Stayed current on available products, store promotions and customer service policies to better serve shoppers.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.
  • Used [Software] to record received, counted and stored stock items.
  • Designed and constructed advertising signs to attract customers and promote sales.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
  • Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
  • Maintained effective team member communication.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Performed inventory control, such as counting and stocking merchandise.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Assisted in development of trainees, providing instruction and support to optimize readiness.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
  • Checked packages and merchandise for damage and notified vendors.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.
  • Changed sales floor signs to show current pricing and support product promotions.
  • Created balanced pallets to support efficient and safe sales floor replenishment.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Placed special customer orders for custom or special order merchandise.

Education

GED -

McLennan Community College
Waco, TX

Timeline

Online Personal Shopper,

Walmart
04.2002 - 08.2022

CAP 1 Associate

Walmart
04.2002 - 08.2022

Stocker Associate

Walmart
04.2002 - 08.2022

Department Manager

Walmart
04.2002 - 08.2022

Mod Team Associate

Walmart
04.2002 - 08.2022

Grocery Stocker

Walmart
04.2002 - 08.2022

Depart Manager

Kmart, Sears Holding
09.1995 - 04.2002

Mod Team Associate

Kmart, Sears Holding
09.1995 - 04.2002

Stocker Associate

Kmart, Sears Holding
09.1995 - 04.2002

Grocery Stocker

Kmart, Sears Holding
09.1995 - 04.2002

Cashier

Walmart

GED -

McLennan Community College

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Catrina PreeceExperienced Retail Associate