Catrina Quijada
Summary
Medical Assistant graduate of Pima Medical Institute seeking a meaningful position with your organization. Able to provide compassionate care to all patients in a timely manner while supporting the physician and staff. Friendly, caring, punctual and driven to succeed. Motivated individual who is willing to go the extra mile to assist patients and maintain professionalism while doing so.
Overview
14
14
years of professional experience
Work History
Remote Patient Monitoring
Optima Medical
Tucson, AZ
03.2024 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Manged a roster of about 300 patients who are enrolled in RPM program
- Act as a direct liaison between the patient and provider
- Review critical and abnormal vitals daily
- Organized patient charts before each day's clinic sessions began.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Responded to patient callbacks
Medical Assistant Instructor
Pima Medical Institute
Tucson , AZ
09.2023 - Current
- Developed and implemented lesson plans to teach medical assistant students the fundamentals of patient care.
- Provided individual instruction on topics such as anatomy, physiology, pharmacology, medical terminology, and laboratory procedures.
- Conducted lectures on health care related topics including ethics and legal issues.
- Evaluated student progress by assessing knowledge of course material and providing feedback on assignments.
- Demonstrated proper techniques for taking vital signs, performing venipuncture, administering injections, and collecting specimens.
- Maintained accurate records of attendance and grades for each student enrolled in the program.
- Enforced classroom policies regarding dress code, punctuality, cell phone usage.
- Helped students develop technical and soft skills necessary for successful medical assistant work.
- Used individualized instruction techniques to educate students on patient observation, assessment, decision-making and health teaching.
- Passed out syllabi and informed students of course standards and learning objectives.
Medical Assistant
Arizona Urology Specialists
Tucson , AZ
12.2023 - 03.2024
- Rooming Patients, taking vitals, reviewing medications, and history.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Organized patient charts before each day's clinic sessions began.
- Collected samples from patients for laboratory testing purposes.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Provided assistance to medical staff in performing minor surgical procedures.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Chronic Care Management
TMCOne Formally Saguaro Physicians
Tucson , AZ
05.2019 - 06.2022
- Developed and implemented care plans to meet the needs of clients with chronic conditions.
- Performed assessments of patient's health, social and emotional needs to determine appropriate services and referrals.
- Provided case management services for patients in need of long-term care or support services.
- Monitored quality of care provided by home health agencies, nursing facilities, and other providers.
- Conducted follow up calls to assess the effectiveness of treatments and therapies prescribed by physicians.
- Maintained detailed records on client progress, including treatments, medications, diagnoses and changes in condition.
- Facilitated collaboration between primary care physician, specialist, hospital staff and community resources to provide comprehensive patient care.
- Educated patients on self-management techniques such as medication adherence, diet and nutrition management and lifestyle modifications.
- Served as a liaison between medical professionals, families, caregivers and community organizations to coordinate necessary services.
- Provided crisis intervention when needed by assessing risk factors associated with mental health issues.
- Participated in interdisciplinary team meetings to discuss complex cases involving multiple stakeholders.
- Communicated with patients with compassion while keeping medical information private.
Medical Assistant Trainer
TMCOne Formally Saguaro Physicians
Tucson , AZ
07.2017 - 05.2019
- Developed and implemented comprehensive training programs for new employees.
- Conducted evaluations of existing training materials to identify areas for improvement.
- Organized and scheduled training sessions, seminars, and workshops.
- Provided feedback on the effectiveness of training courses.
- Perform 60 day evaluations
Medical Assistant and Lead Medical Assistant
TMCOne Formally Saguaro Physicians
Tucson, AZ
05.2013 - 07.2017
- VFC Program, State compliance Audits
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Supervised and trained medical staff on proper procedures for patient intake, examinations and treatments.
- Conducted regular quality assurance checks to ensure that all safety protocols were being followed properly.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Supervised, trained and coached team of medical assistants.
Medical Office Associate
TMCOne Formally Saguaro Physicians
06.2010 - 05.2013
- Greeted patients and collected patient information, including medical history.
- Ensured accuracy of patient data in EMR system.
- Assisted with scheduling appointments and verifying insurance coverage.
- Answered incoming calls, responded to inquiries and routed calls appropriately.
- Checked in patients at the front desk before their appointment time.
- Completed forms for insurance claims processing in accordance with regulations.
- Registered patients and scheduled appointments.
Education
Medical Assistant -
Pima Medical Institute
06.2009
Diploma -
Cholla High School
Skills
- Scheduling Management
- Remote Work Experience
- Database entry
- Documentation
- Team Support
- Telephone Etiquette
- Detail Oriented
- Effective Communication
- Excellent Communication
- Reliability
- Goal Setting
- Adaptability and Flexibility
- Written Communication
- Professionalism
- Task Prioritization
- Multitasking
- Interpersonal Skills
Skills
Assisting physicians in performing physical examinations and minor surgeries, specimen collection and processing, electrocardiography, administer medications, measurement of vital signs, Gain clear understanding of medical terminology, scheduling appointments, accounting, and payroll. Have Intermediate knowledge in PowerPoint, Word, and Excel.
Timeline
Remote Patient Monitoring
Optima Medical
03.2024 - Current
Medical Assistant
Arizona Urology Specialists
12.2023 - 03.2024
Medical Assistant Instructor
Pima Medical Institute
09.2023 - Current
Chronic Care Management
TMCOne Formally Saguaro Physicians
05.2019 - 06.2022
Medical Assistant Trainer
TMCOne Formally Saguaro Physicians
07.2017 - 05.2019
Medical Assistant and Lead Medical Assistant
TMCOne Formally Saguaro Physicians
05.2013 - 07.2017
Medical Office Associate
TMCOne Formally Saguaro Physicians
06.2010 - 05.2013
Medical Assistant -
Pima Medical Institute
Diploma -
Cholla High School
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