Catrina Tademy

Provides case management, supportive housing services and transitions for clients. Arrange provisions for services from community resources based on care plans.

• Completes case logs and required documentation on all client services including data entry into required data systems. Ensures clinical documentation and client files are meeting all applicable standards for licensing, accreditation or other regulatory agencies.
• Collaborate with local agencies, healthcare providers and support networks to ensure access to housing and healthcare providers.
• Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.

• Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
• Boosted sales performance by implementing effective visual merchandising and store layouts.
• Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
• Maintained company's visual merchandise standards through general housekeeping and planograms.
• Analyzed sales data and trends to identify areas for improvement in both individual and team performance, leading to increased revenue.

• Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
• Established successful business by identifying market needs and developing innovative solutions.
• Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
• Led strategic planning process to define business goals and ensure alignment across all departments.
• Built positive organizational culture that fostered creativity, innovation, and employee engagement.
• Developed key operational initiatives to drive and maintain substantial business growth.
• Negotiated favorable contracts with suppliers, reducing costs while maintaining product quality.

• Provided targeted therapeutic interventions for clients experiencing a variety of mental health challenges, including anxiety disorders, depression, trauma-related issues, and substance abuse concerns.
• Provided clients with recommendations to community resources.
• Managed caseloads efficiently by prioritizing based on client needs and availability of resources, ensuring timely intervention for all patients.
• Documented client progress in confidential files.
• Conducted thorough assessments of new patients to develop individualized treatment strategies.
• Developed specialized programs tailored to unique client populations such as veterans or individuals experiencing homelessness, addressing their specific barriers to accessing mental healthcare services effectively.
• Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships