Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catrina Tucker-Jarrell

Marietta,GA

Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer relations. Experience delivering administrative excellence, including clerical support and public interaction. Dependable and quick-learning team player with effective communication and organization skills.

Overview

23
23
years of professional experience

Work History

Donor Care Tech/Trainer/Reception

Grifols
04.2022 - Current

Greet and register potential donors. Screen donors for eligibility. Set up and disconnect aphaeresis machine. Train new hires. Educate donors on self care and nutrition

Lunch Monitor

Cobb County Adult Education
08.2020 - 04.2022

Monitored students while at lunch. Cleaned up cafeteria. Assisted faculty with administrative and clerical duties

Adult Supervisor

Hawaii Board Of Education
09.2019 - 06.2020

Monitored students at recess and lunch. Cleaned up cafeteria. Assisted faculty with administrative and clerical duties.

Food Service Assistant

Cobb County School District
11.2017 - 06.2019

Prepared and served meals to students, parents, teachers and staff. Stocked and cleaned.

Assistant Manager/Compliance

Hammond Residential Group
02.2017 - 09.2017

Greeted and toured prospects. Answered calls and submitted maintenance requests. Collected and posted rent. Ensured files were in compliance with IRS Section 42 of the Tax Credit Program. Compiled monthly reports. Accounts receivables. Marketing for the community.


Community Manager

HSI Management Inc
04.2012 - 01.2017

Greeted prospects, residents and vendors. Answered calls, submitted and followed up on maintenance requests. Compiled monthly reports for the portfolio manager. Marketing for the community. Accounts receivable. Activities & event planning for resident events. Ensured that all files were in compliance with IRS Section 42 of the Tax Credit Program.

Leasing/Assistant Manager/Community Manager

Julian LeCraw &Co./JLC Southeast
09.2003 - 10.2010

Greeted prospects, residents and vendors. Answered calls, submitted and followed up on maintenance requests. Compiled monthly reports. Accounts receivables. Advertising and marketing for the community. Created monthly newsletter for residents, hosted resident events and activities.


Call Center Rep/Administrative Assistant

Advanced TeleMedia
04.2000 - 09.2003

Answered calls, placed orders, submitted service orders and troubleshoot with customers. Greeted customers, visitors and shareholders, Maintained CEO's calendar, scheduled meeting, and booked business trips. Assisted Human Resources and Account Receivable/Payable with tasks and clerical duties.

Education

Medical Assistant Certificate -

Sanford Brown University
Atlanta, GA
10.2011

Skills

    Organized

    Team Player

    Moral Builder

    Problem Solving

    Time Management/Sense of Urgency

    Data Entry

    Work Ethic

    Leadership/Training Skills

    Customer Service/Communication Skills

    Work Independently or with others

Timeline

Donor Care Tech/Trainer/Reception

Grifols
04.2022 - Current

Lunch Monitor

Cobb County Adult Education
08.2020 - 04.2022

Adult Supervisor

Hawaii Board Of Education
09.2019 - 06.2020

Food Service Assistant

Cobb County School District
11.2017 - 06.2019

Assistant Manager/Compliance

Hammond Residential Group
02.2017 - 09.2017

Community Manager

HSI Management Inc
04.2012 - 01.2017

Leasing/Assistant Manager/Community Manager

Julian LeCraw &Co./JLC Southeast
09.2003 - 10.2010

Call Center Rep/Administrative Assistant

Advanced TeleMedia
04.2000 - 09.2003

Medical Assistant Certificate -

Sanford Brown University
Catrina Tucker-Jarrell