Catrinica Albrecht
Sacramento,CA
Summary
Dynamic retail manager with proven leadership in supervising teams of up to 60 personnel. Expertise in enhancing customer satisfaction through effective service and operational improvements. Demonstrates a strong track record in achieving sales growth and maintaining high-quality standards in a fast-paced retail environment.
Overview
15
15
years of professional experience
Work History
Production Supervisor
Manna Beverage (Nor Cal Beverage)
West Sacramento, California
09.2019 - 10.2025
- Supervised daily production activities for 40 to 60 personnel, ensuring efficient workflow and quality standards.
- Conducted regular quality checks to meet customer specifications throughout production process.
- Maintained comprehensive time and production records for operational tracking.
- Planned, monitored, and appraised job results while coaching and counseling employees.
- Led team meetings to communicate goals, updates, and performance expectations.
- Implemented process improvements to increase production efficiency and minimize waste.
- Analyzed work problems and assisted workers in resolving issues effectively.
Sales Associate
Dress Barn Dress Barn Woman
Folsom, California
03.2019 - 09.2019
- Assisted customers with fashion selections and provided expert styling advice.
- Managed inventory levels and organized merchandise displays for optimal visual appeal.
- Resolved customer inquiries and addressed concerns to improve satisfaction.
- Greeted customers, delivering exceptional service to enhance overall shopping experience.
- Collaborated with team members to maintain a clean and welcoming store environment.
- Restocked shelves promptly to ensure continuous product availability.
- Guided customers in locating specific items while offering knowledgeable product insights.
Assistant Store Manager
Sears Department Store
Sacramento, California
07.2010 - 03.2019
- Provided leadership guidance by establishing clear expectations and ensuring accountability for results.
- Inspected departments daily, consulting with associates to identify opportunities for improvement.
- Oversaw seven departments to uphold standards of store excellence.
- Assisted in managing daily operations and staff scheduling to enhance productivity.
- Addressed customer inquiries, resolving issues promptly to improve satisfaction.
- Achieved significant sales growth, elevating company ratings from 782 to top 25 within two years.
Education
Certificate - Leadership Development
Sears ASM Academy
03-2009
Skills
- Visual merchandising
- Staff scheduling
- Employee training
- Customer service
- Safety compliance
- Inventory management
- Operations management
Timeline
Production Supervisor
Manna Beverage (Nor Cal Beverage)
09.2019 - 10.2025
Sales Associate
Dress Barn Dress Barn Woman
03.2019 - 09.2019
Assistant Store Manager
Sears Department Store
07.2010 - 03.2019
Certificate - Leadership Development
Sears ASM Academy