Catwinkle Campbell
Sanford
Summary
Dynamic Patient Financial Counselor with expertise in Medicaid and revenue cycle management at HCA Lake Monroe. Proven track record in enhancing patient experience through effective problem-solving and advocacy. Skilled in insurance verification and HIPAA compliance, consistently delivering exceptional customer service while safeguarding patient confidentiality.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level patient registration Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Patient Financial Counselor
Hca Lake Monore
03.2020 - Current
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Organized patient records and database to facilitate information storage and retrieval.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
- Delivered support to medical staff in completion of patient paperwork.
- Greeted and assisted patients with check-in procedures.
- Followed document protocols to safeguard confidentiality of patient records.
- Provided excellent customer service to patients and medical staff.
Education
Dipolma
Seminole High School
Sanford, FL07-2003
Skills
- Medicaid
- Revenue cycle management
- Healthcare regulations
- Medical billing
- Insurance verification
- Issue research
- Payment collection
- Patient registration
- Insurance forms processing
- HIPAA compliance
- Problem-solving
- Patient advocacy
- Collections management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved patients needs which led to successful outcome
Timeline
Patient Financial Counselor
Hca Lake Monore
03.2020 - Current
Dipolma
Seminole High School
Similar Profiles
Christopher PlacideChristopher Placide
Respiratory Therapist at HCA Florida Capital/HCA Lake Monroe/Baptist HealthRespiratory Therapist at HCA Florida Capital/HCA Lake Monroe/Baptist Health
Abel YeakelAbel Yeakel
Registered Nurse at Ochsner LSU Hospital At MonoreRegistered Nurse at Ochsner LSU Hospital At Monore
Daniel PerezDaniel Perez
Medical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical CenterMedical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical Center
Tristan CamposTristan Campos
Field Technician at Kapsch TrafficComField Technician at Kapsch TrafficCom
Thomas BraggThomas Bragg
Heavy Equipment Operator at The Briar TeamHeavy Equipment Operator at The Briar Team