Caue Rodrigues
Provo,UT
Summary
Dynamic Auto Parts Manager at Martins Collision Repair with expertise in inventory management and customer relations. Proven track record in optimizing stock control and enhancing workflow efficiency. Bilingual communicator skilled in fostering vendor relationships and resolving complex customer issues, ensuring high satisfaction levels. Committed to teamwork and continuous improvement in operational excellence.
Offering strong foundation in communication and relationship management, eager to learn and develop in sales environment. Brings understanding of customer needs and problem-solving skills, with focus on effective communication and product knowledge. Ready to use and develop negotiation and relationship-building skills in any role.
Overview
4
4
years of professional experience
Work History
Auto Parts Manager
Martins Collision Repair
09.2025 - Current
- Managed inventory levels for auto parts, ensuring availability for repair operations.
- Coordinated ordering processes with suppliers to maintain stock efficiency.
- Assisted technicians in locating and sourcing parts for timely repairs.
- Implemented organizational systems for parts storage, enhancing workflow efficiency.
- Monitored quality control of incoming parts, addressing discrepancies promptly.
- Developed relationships with vendors to negotiate favorable terms and conditions.
- Analyzed sales trends to inform purchasing decisions and optimize inventory turnover.
- Conducted regular inventory audits to identify discrepancies and prevent stock issues.
- Oversaw budget management for the auto parts department, minimizing expenses while maximizing profits.
- Fostered a team-oriented environment among staff members, promoting collaboration and mutual support.
- Handled complex customer complaints professionally, resolving issues promptly and maintaining high levels of satisfaction.
- Maintained accurate records of transactions, invoices, purchase orders, and returns for easy reference and proper documentation.
- Provided timely, insightful and accurate reports to upper management.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Setter
WaterQuest
06.2025 - 12.2025
- Monitored water quality parameters, adjusting processes to maintain standards.
- Scheduled appointments efficiently, ensuring optimal calendar management for sales team.
- Communicated effectively with potential clients, fostering strong relationships and trust.
- Utilized CRM software to track interactions and maintain accurate client records.
- Conducted follow-up calls to confirm appointments and address client inquiries promptly.
- Developed scripts to enhance communication strategies and improve appointment rates.
- Adapted quickly to feedback, implementing changes for improved workflow efficiency.
- Set appointments with salespeople and potential customers.
- Prioritized tasks efficiently to ensure all daily call quotas were met or exceeded without compromising quality of service.
Sales Representative
Ion Solar
06.2025 - 09.2025
- Developed and maintained relationships with clients to understand their solar energy needs.
- Conducted product presentations, showcasing benefits of solar solutions to potential customers.
- Collaborated with team members to identify new sales opportunities within assigned territories.
- Assisted in preparing customized proposals based on client requirements and specifications.
- Responded promptly to customer inquiries, ensuring high levels of satisfaction and retention.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Actively contributed to team meetings by sharing insights on market trends and competitor activities.
Crew Leader
McDonald's
02.2022 - 01.2023
- Led team during peak hours, ensuring efficient service and customer satisfaction.
- Trained new crew members on operational procedures and safety protocols.
- Monitored inventory levels and assisted in restocking supplies as needed.
- Implemented cleanliness standards to maintain a hygienic work environment.
- Assisted in resolving customer complaints to enhance overall dining experience.
- Established positive relationships with customers and colleagues through high standards of customer service.
- Provided expert guidance and support to crew members when faced with complex challenges or difficult decisions, fostering a solutions-oriented approach in the workplace.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
Education
High School Diploma -
Timpview High School
Provo, UTSkills
- Parts ordering
- FLUENT in English, Spanish and Portuguese
- Stock control
- Ordering parts
- Customer service
- Improving customer satisfaction
- Warehouse operations
- Customer relations
- Invoice processing
- Goal setting
- Inventory management
- Product promotion
- Teamwork
- Positive attitude
- Problem-solving
- Teamwork and collaboration
- Multitasking
- Computer skills
- Team leadership
- Active listening
- Effective communication
- Cold calling
- Setting appointments
- Empathy and patience
- Customer relationship building
- Interpersonal communication skills
- Lead generation
Accomplishments
- Documented and resolved auto parts problems which led to greater income rates and better costumer service.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Auto Parts Manager
Martins Collision Repair
09.2025 - Current
Setter
WaterQuest
06.2025 - 12.2025
Sales Representative
Ion Solar
06.2025 - 09.2025
Crew Leader
McDonald's
02.2022 - 01.2023
High School Diploma -
Timpview High School