Caue Henry Costa Alves
16191 Ascend Village LN Apt 206, Winter Garden,FL
Summary
Bilingual professional with experience in vendor coordination, customer service, and team leadership. Skilled in supplier communication, inventory management, and supporting daily operations with efficiency and clarity. Known for adaptability, strong work ethic, and a collaborative, reliable approach to every opportunity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Vendor Relations, Customer Service
Let's Flooring
Kissimmee, FL
08.2024 - 06.2025
- Responded promptly to inquiries from internal customers regarding status of orders placed with external suppliers.
- Organized client meetings to provide project updates.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Tracked inventory levels on an ongoing basis to ensure adequate supply at all times.
- Negotiated contracts with vendors for goods and services.
- Collaborated with department heads to develop strategies that improve operational efficiency while minimizing costs associated with procurement activities.
Team Lead
Oliveira's Market
Lake Nonna, FL
07.2023 - 04.2024
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store. Informed customers about product pricing, and answered questions regarding products and services available in the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Answered incoming phone calls from customers regarding product availability, or store locations.
- Operated cash registers to process payments for goods and services.
Education
Associate of Arts - Information Technology
Valencia College
Orlando, FL05-2028
Skills
- Customer service
- Team collaboration
- Good Telephone Etiquette
- Communication
- Problem resolution
- Remote office availability
Certification
- Adobe certified professional in visual design
Languages
English
Native/ Bilingual
Portuguese
Native/ Bilingual
Spanish
Professional
Timeline
Vendor Relations, Customer Service
Let's Flooring
08.2024 - 06.2025
Team Lead
Oliveira's Market
07.2023 - 04.2024
Associate of Arts - Information Technology
Valencia College
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