Cavin Loh
Lorton
Overview
3
3
years of professional experience
Work History
Sales Associate
Kay Jewelers
10.2024 - Current
- Provided personalized customer service by building strong relationships and understanding individual needs to drive sales.
- Maintained expert-level product knowledge to confidently guide customers in selecting engagement rings, wedding bands, and fine jewelry.
- Proactively followed up with customers via email and phone to ensure satisfaction and encourage future sales opportunities.
- Assisted customers in making informed purchasing decisions by explaining product details, financing options, and warranties.
- Consistently met or exceeded sales goals by tailoring recommendations to customer preferences and creating a seamless shopping experience.
Full Time Sale Manager
Perfumania
03.2024 - 10.2024
- Supervised and guided employees to reach company objectives.
- Planned and executed strategies to increase business and drive profit growth.
- Mastered product knowledge and sales techniques, becoming the top seller within 2 months of employment.
- Maintained high levels of productivity and accuracy in performing repetitive tasks, demonstrating exceptional endurance and attention to detail.
Sales Manager
Carters
07.2023 - 03.2024
- Learned and implemented Carter's sales strategies and product knowledge, achieving top sales performance within the first month of employment.
- Led a team of sales associates, providing training and mentorship to ensure consistent achievement of sales targets and high levels of customer service.
- Maintained high levels of productivity and accuracy in performing repetitive tasks, such as inventory management and sales reporting, demonstrating exceptional endurance and attention to detail.
- Developed and executed merchandising plans, ensuring optimal product placement and visual appeal to maximize sales.
Game Master
Adventuring Portal
07.2022 - Current
- Organized and managed weekly Dungeons & Dragons sessions for children ages 6-13, ensuring a fun and engaging experience for all participants.
- Developed detailed session plans and storylines, incorporating educational elements to promote creativity, problem-solving, and teamwork.
- Coordinated with parents and guardians to schedule sessions and communicate updates, maintaining clear and consistent communication.
Education
Bachelor of Fine Arts -
George Mason University
05.2023
Skills
- Sales
- Problem Solving
- Customer Service
- Communication Skills
- Team Working
- Mentoring
- Sales Reports
- Stock Control
- Microsoft Office Suite
- Security Awareness
- Microsoft Office
- Data Entry Skills
- Appointment Scheduling
- Quality Assurance
- Repair Processing
Languages
English
Chinese (Simplified)
Timeline
Sales Associate
Kay Jewelers
10.2024 - Current
Full Time Sale Manager
Perfumania
03.2024 - 10.2024
Sales Manager
Carters
07.2023 - 03.2024
Game Master
Adventuring Portal
07.2022 - Current
Bachelor of Fine Arts -
George Mason University
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