Cayde Ewen
Seattle
Summary
Administrative Assistant with extensive experience at Aljoya Thornton Place, specializing in resident safety and technology integration. Improved resident engagement through creative programming and strong communication skills. Led dining services initiatives that enhanced operational efficiency through new accountability measures. Committed to enriching lives and promoting teamwork in diverse settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Alzheimer’s Recreation Assistant
Aljoya Thornton Place/Ida Culver Broadview
Seattle
12.2022 - Current
- Supported Executive and Administrative Services Directors in enhancing senior residents' lives.
- Assisted residents with daily routines and activities related to Alzheimer’s/Dementia care.
- Created weekly updates and monthly newsletters to inform residents of events and helpful reminders.
- Managed email correspondence, phone calls, and inquiries to facilitate daily operations.
- Troubleshot electronic devices including iPhones, Androids, TVs, and computers for residents.
- Served as Interim Dining Services Director, improving meal service efficiency during temporary assignment.
- Implemented new checks and balances for staff performance accountability in dining services.
- Participated in cross-training programs for Life Enrichment roles, focusing on dementia care and event planning.
Night Crew Lead
PCC Community Markets
Seattle
06.2021 - 12.2022
- Removed all boxes and related trash from the sales floor and processed through compactors.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- I inspected floor displays, noted missing items and immediately replenished merchandise.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Completed regular cycle counts and inventory audits.
- Maintained inventory and ordered new supplies to meet expected needs.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisors of discrepancies.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Buyer
Whole Foods Market Inc
Seattle
12.2020 - 06.2021
- Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
- Tracked inventory shipments and prepared spreadsheets detailing item information.
- Maintained key item stock levels and wrote or expedited purchase orders.
- Maintained complete documentation and records of all purchasing activities.
- Developed and improved account relationships.
- Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
- Met with suppliers to assess changes and determine proper courses of action.
Assistant Store Manager
Mud Bay
Seattle
11.2015 - 12.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responding to customer concerns, working with managers significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Approved regular payroll submissions for employees.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
Education
Associates - General Arts
Everett Community College
Everett, WA06.2012
Skills
- Telecommunication expertise
- Patient and resident safety
- Incident and accident documentation
- Team collaboration and initiative
- Inventory management
- Security protocols
- Sales strategies
- Technology proficiency
- Communication skills
- Stockroom organization
- Leadership and guidance
- Retail operations management
- Performance evaluation
Certification
- Washington State Home Health Care Aide, HM61594516
- Mental Health Specialty Certification, Washington Department of Social & Health Services
- Dementia Specialty Certification, Washington Department of Social & Health Services
- First Aid/CPR Certified
- Mandatory Alcohol Server Training, Class 12 Permit
Professional References
- Danielle Parkins, Executive Director, 206-470-9386
- Daisy Bee, Previous co-worker, 253-533-5765
- Sandy Agbalog, Receptionist at Aljoya Thornton Place, 206-251-7912
- Marvis Waddell, Previous colleague at MudBay, 253-514-3952
Affiliations
- Tropical plant enthusiast
- Avid Hiker
- National Park admirer
- Lover of animals
- Zealous reader
Accomplishments
- Nominated for Red Carpet Customer Service Excellence (Aljoya)
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Administrative Assistant/Alzheimer’s Recreation Assistant
Aljoya Thornton Place/Ida Culver Broadview
12.2022 - Current
Night Crew Lead
PCC Community Markets
06.2021 - 12.2022
Buyer
Whole Foods Market Inc
12.2020 - 06.2021
Assistant Store Manager
Mud Bay
11.2015 - 12.2020
Associates - General Arts
Everett Community College