Cayden Cosper
Bellingham
Summary
Customer focused Carpet Cleaning Technician with eight years of residential and commercial carpet and upholstery cleaning experience. Committed to creating long term relationships with customers resulting in multiple repeat engagements and referrals. Driven to identify and apply exactly how to meet each client's needs. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
11
11
years of professional experience
Work History
Quality Control
Louws Truss Inc.
01.2022 - 01.2025
- Troubleshot technical issues that arose during assembly process.
- Utilized computer software programs to record details related to production process.
- Ensured proper labeling of completed products before delivery.
- Operated forklift and used hand trucks to load/unload and transport materials and finished products.
- Increased accuracy in test results through meticulous quality control procedures and documentation.
- Classified defects from finished orders for record tracking and statistics.
- Used hand trucks and forklifts to unload, load and transport items.
- Helped achieve team goals by working with production lines and daily duties to meet demand.
- Operated forklifts following safety protocols to minimize accidents.
- Examined final products for conformance with quality and design standards.
- Performed minor repairs on machinery as needed.
- Identified product issues and fixed problems.
- Kept records of quality reports and statistical reviews.
- Trained and developed employees in effort to contribute to overall professional growth.
- Conducted regular inspections of products to ensure compliance with quality specifications.
Production Worker
Louws Truss Inc.
01.2022 - 11.2022
- Set up and operated production equipment according to daily work orders and safety procedures.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Examined final products for conformance with quality and design standards.
- Analyzed work orders to determine type and quantity of materials needed for each production batch.
- Kept operations area neat and orderly to minimize obstacles.
- Worked at fast and steady pace to meet production goals.
- Diligently maintained safety and quality standards.
- Assembled components into finished product and performed quality inspection to clear for shipment.
- Troubleshot issues with machines and made repairs.
- Used hand and power tools to perform operational and routine tasks.
- Followed safety procedures and guidelines to maintain safe working environments.
Carpet Cleaning Technician
Island Chem-Dry
08.2013 - 01.2022
- Built strong relationships with clients by providing outstanding customer service and follow-up support.
- Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
- Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
- Performed carpet and upholstery cleaning using non-toxic and green certified products, building expertise to compare alternative cleaning processes.
- Moved furniture to allow thorough cleaning of designated carpet surfaces and returned to position, using protective padding if needed.
- Maintained cleaning machines and tools and verified excellent condition before using at customer site.
- Explained cleaning process to customers upon arrival at home and answered questions.
- Submitted and explained verbal and written estimates of cleaning services costs in advance.
- Instructed customers on proper carpet and upholstery care and sold cleaning products for various surfaces.
- Used special treatments to remove stains without damaging surfaces.
- Completed routine maintenance checks, notifying management of needed repairs and performing any repairs that I could.
- Followed company uniform, performance and security policies with every job.
- Completed average of 4 cleaning projects per day.
- Trained 3 new employees to meet quality and productivity goals.
Education
High School Diploma -
Oak Harbor High School
Oak Harbor, WA06.2013
Skills
- Strong Work Ethic
- Machine Operation
- Materials Assembly
- Computer Skills
- Safety Standards Compliance
- Heavy Lifting
- Component Assembly
- Attention to Detail
- Equipment Operation
- Hand Tools
- Quality Assurance
- Forklift Operation
- Class 7 Forklift Operation License - Certified September 2022 for 2 years
Timeline
Quality Control
Louws Truss Inc.
01.2022 - 01.2025
Production Worker
Louws Truss Inc.
01.2022 - 11.2022
Carpet Cleaning Technician
Island Chem-Dry
08.2013 - 01.2022
High School Diploma -
Oak Harbor High School
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