Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cayden Kees

Clearfield,KY

Summary

Dynamic and results-driven professional with extensive experience in customer service at KFC and Hardees. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in training and mentoring team members while maintaining a strong focus on workplace safety and operational efficiency. Recognized for fostering a positive team environment.

Overview

3
3
years of professional experience

Work History

Team Member

KFC
04.2025 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Front Line Crew Member

Wendy's
02.2025 - 04.2025
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Adhered to company policies and procedures consistently, upholding brand standards at all times.
  • Assisted in the preparation of fresh menu items, adhering to strict food safety guidelines.
  • Ensured timely delivery of orders by coordinating closely with kitchen staff and fellow team members.
  • Received recognition from management for outstanding performance in delivering exceptional service to patrons.
  • Handled high-pressure situations gracefully, maintaining composure during busy periods or challenging circumstances.
  • Operated cash register accurately, maintaining proper handling of financial transactions.
  • Contributed to a positive work atmosphere, fostering a supportive environment for all team members.
  • Provided knowledgeable recommendations for customers based on dietary preferences or restrictions.
  • Promoted special offers or upsold items when appropriate, driving increased sales revenue for the business.
  • Utilized problem-solving skills to address unexpected challenges during day-to-day operations.

Bulk Order Filler

Family Dollar Distribution Center
08.2024 - 12.2024
  • Ensured proper disposal of damaged goods while maintaining accurate records according to company policies.
  • Operated scanners to pick proper orders.
  • Promoted a clean workspace by adhering to warehouse sanitation guidelines, preventing potential hazards and improving the overall work environment.
  • Upheld quality standards throughout the entire fulfillment process from item selection to final packaging inspection.
  • Contributed to a positive workplace culture by providing support and assistance to fellow team members as needed.
  • Maintained a safe working environment by following established safety protocols and guidelines during order picking processes.

Crew Trainer

Hardees Fast Food
11.2022 - 05.2024
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Collaborated with management to identify areas of improvement and develop comprehensive training programs.
  • Maintained current knowledge of all team position requirements.
  • Evaluated crew members'' progress and provided constructive feedback for continuous development.
  • Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
  • Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
  • Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
  • Mentored new Crew Trainers, sharing best practices for effective instruction and coaching techniques.

Education

High School Diploma -

Morgan County High School
West Liberty, KY
05-2023

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Workplace safety
  • Training and mentoring
  • Complaint resolution
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Leadership qualities
  • Creativity and innovation
  • Organizing work stations
  • Product knowledge
  • Relationship building
  • Continuous development
  • Staff education and training
  • Lift 50 pounds

Timeline

Team Member

KFC
04.2025 - Current

Front Line Crew Member

Wendy's
02.2025 - 04.2025

Bulk Order Filler

Family Dollar Distribution Center
08.2024 - 12.2024

Crew Trainer

Hardees Fast Food
11.2022 - 05.2024

High School Diploma -

Morgan County High School

Similar Profiles

CREATE PROFILE
Cayden Kees