Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director
Chick-fil-A
Elizabethton, TN
07.2025 - Current
Supervised daily operations, ensuring efficient workflow and adherence to quality standards.
Trained and mentored staff on customer service protocols and food safety regulations.
Directed operational strategies to enhance customer service and staff efficiency.
Streamlined workflow processes to improve kitchen efficiency during peak service hours.
Window Cleaner
Fish Window Cleaning
Kingsport, TN
08.2021 - 07.2025
Operated specialized cleaning equipment to ensure high-quality window finishes.
Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
Salesman
Music Masters
Kingsport, TN
12.2020 - 08.2021
Developed strong relationships with clients, fostering loyalty and repeat business.
Increased sales by offering advice on purchases and promoting additional products.
Valet
Park Incorporated
Johnson City, TN
10.2019 - 09.2020
Maneuvered vehicles into designated areas to maximize parking capacity.
Developed strong relationships with guests, fostering repeat business opportunities.
Assisted in inventory management of keys and parking resources effectively.