Cayden Love

As an IT help desk at Waterford, I was responsible for handling the day-to-day tech needs for the staff, faculty, and students across campus. I also provided support with Canvas, Google Admin, as well as other systems that are implemented into the school ecosystem. Along with tech support, I also ran most of the presentations on campus that had any A/V needs, such as projection, audio, and microphones. Finally, I was also in charge of the school Chromebooks. I managed them, deployed them, and repaired them in-house.

As a Geek Squad Consultation agent, I was responsible for examining and troubleshooting issues with my clients electronic devices, particularly desktop computers, Iphones, and laptops. During an average appointment, I effectively communicated with my client to best understand what their issue is. Next, I use the information that was given along with my previous experiences to resolve their issue(s).

As a logistics team member at Harbor Freight, I was responsible for various task in the warehouse. Some of my assigned tasks included inventory management, item replenishment/stocking, as well as unloading trucks about once a week.