Cayden Rice
hermiston,OR
Summary
Proven to enhance operational efficiency and customer satisfaction. I leveraged strong work ethic and adaptability at Schneider landscaping and Delta Dental. Excelled in cleaning, heavy lifting and maintaining professionalism under pressure, significantly improving client loyalty and project outcomes. Expert in providing cleanliness and attention to detail in a fast paced work environment.
Overview
4
4
years of professional experience
Work History
Landscaper
schneider landscaping
Irrigon, OR
10.2023 - 07.2024
- Maintained grounds by trimming, weeding, and general clean-up.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain a uniform appearance.
- Performed seasonal maintenance tasks, such as pruning, aeration, fertilization, and mulching, to promote plant health and longevity.
- Maximized project efficiency with meticulous planning of measurements, layout designs, and material calculations before construction commenced.
Customer Service Representative
Delta Dental
Spokane, WA
10.2021 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Assisted customers in navigating the company website and placing online orders, improving the overall user experience.
Courtesy Clerk
Harvest Foods
Umatilla, OR
08.2020 - 07.2021
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Maintained clean floors by sweeping, mopping, and buffing to provide a clean and safe work environment.
Education
High School Diploma -
Irrigon Junior/Senior High School
Irrigon, OR08-2021
Skills
- strong work ethic
- flexible and adaptable
- cleaning and maintenance
- calm and professional under pressure
- heavy lifting
- using hand tools
Timeline
Landscaper
schneider landscaping
10.2023 - 07.2024
Customer Service Representative
Delta Dental
10.2021 - 03.2023
Courtesy Clerk
Harvest Foods
08.2020 - 07.2021
High School Diploma -
Irrigon Junior/Senior High School
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