Dynamic leader with proven organizational leadership and problem-solving aptitude. Exceptional communication skills, enabling effective collaboration across diverse groups. Excelled in cross-functional coordination and team building, ensuring compliance and enhancing productivity.
Overview
7
7
years of professional experience
Work History
Student Supervisor
University of California, Riverside
Riverside, CA
05.2024 - Current
Managed the weekly $18,000 labor budget to keep within a 7.5% margin.
Monitored and evaluated student performance to ensure successful completion of assigned tasks.
Created and implemented work schedules for restaurant personnel, ensuring adequate coverage at all times.
Conducted one-on-one meetings with students to discuss professional progress.
Performed administrative duties such as filing paperwork, scheduling appointments, and coordinating meetings.
Trained approximately 50 new employees annually on restaurant policies and procedures.
Created agendas and held routine meetings with staff members to review employee performance results, and discuss improvement strategies.
Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
Conducted regular inspections of the premises to ensure cleanliness, proper maintenance and attractive displays.
Dealt with confidential HR-related issues and directed students to appropriate resources.
Shift Leader
Wetzel's Pretzels
Ontario, CA
10.2017 - 08.2022
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Assisted in training new employees on shift operations.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Adhered to all health code regulations while preparing food items for customers.
Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Supervised and led employees to maintain productivity and customer service levels.