Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Cayden Tomlin

Arlington,TX

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction at Chick-fil-A through effective decision-making and conflict resolution. Skilled in operations management and employee training, I excel in maintaining high safety standards and improving workplace efficiency. My approach ensures a focus on results, with a commitment to excellence in customer service and operational improvements.

Overview

3
3
years of professional experience

Work History

Shift Lead

Chick-fil-A
09.2022 - Current
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Tennis Court Resurfacing

Ike Anders
05.2021 - 08.2022

The Tennis Court Resurfacing Technician is responsible for the maintenance, repair, and resurfacing of tennis courts. This role involves preparing surfaces, applying resurfacing materials, and ensuring a high-quality finish to extend the life and enhance the appearance of the courts.

Education

Bachelor of Business Administration - Business Administration

Point University
Atlanta, GA
03.2025

Skills

  • Decision-making capabilities
  • Customer service focus
  • Employee Training
  • Guest service
  • Conflict Resolution
  • Workplace Safety
  • Sales proficiency
  • Performance Improvement
  • Operations Management

Timeline

Shift Lead

Chick-fil-A
09.2022 - Current

Tennis Court Resurfacing

Ike Anders
05.2021 - 08.2022

Bachelor of Business Administration - Business Administration

Point University
Cayden Tomlin