Caydi Catman
Louisville,KY
Summary
An organized and dependable candidate successful at managing multiple priorities with a positive attitude looking for a challenging position where I can showcase my skills and contribute to the growth of an organization.
Overview
7
7
years of professional experience
Work History
Grievance and Appeals Rep 3
Humana
12.2022 - Current
- Research Cases Prepared detailed reports summarizing appeal outcomes for management review, enabling data-driven decision-making processes within the department
- Manage client medical denials by conducting analytic review of documentation to determine the decision of a case
- Prioritizing requests and interpreting and adapting to new procedures, processes, and techniques
- Highly experienced in CAS
- Process and finalize appeals and grievances with agreed-upon turnaround time.
Underwriting
Amerisave Mortgage
06.2022 - 10.2022
- Gather documents from third parties such as bank statements and insurance documents
- Review bank statements, 401k statements, stock, and investment statements Communicate with LO’s, processors, and underwriters to insure we have everything we need for a loan to close
- Analyze income, assets, and liabilities.
Disclosure Desk
Amerisave Mortgage
07.2020 - 06.2022
- Send out CD’s
- Make changes to a loan
- Fast paced
- Disclose multiple loans a day
- Make sure everything meets compliance guidelines.
Customer Service
Amerisave Mortgage
10.2019 - 07.2020
- Gather information from customers
- Help customers refinance, purchase, and cash out
- Speak with multiple people a day making inbound and outbound calls.
Data Entry/Benefit Specialist
Pharmacord
06.2019 - 10.2019
- Providing medication for patients that are no longer able to afford medication they are prescribed
- Taking inbound and outbound calls File and organize paperwork used to enter data into programs to keep a record of original documents
- Enter personal customer information into database as collected upon forms and spreadsheets.
Benefit Specialist
RX Crossroads
12.2018 - 06.2019
- Completing the patients BI Viewing and verifying patients drug coverage Ability to interact with members
- Upon reviewing of procedure codes from the provider, obtain prior authorization and communicates with all parties involved regarding benefit eligibility
- Send out medications to members
Assistant Manager
Diversified Consultants INC.
06.2017 - 12.2018
- Able to multitask while speaking with customers and updating accounts accordingly
- Leadership and excellent people skills Ability to manage other people while taking on my own day to day task as well
- Ability to hit a quota each month
- Maintain a positive, energetic, and motivated demeanor.
Education
Fern Creek High School
Louisville, KY01.2017
Skills
- Goal oriented
- Excellent work ethic
- Trainer
- Efficient in Excel, PowerPoint, and Word
- Multi-tasking
- Analytical thinking
- Case Management
- Medical Terminology Familiarity
- HIPPA Compliance Knowledge
- Outstanding problem-solving Abilities
Timeline
Grievance and Appeals Rep 3
Humana
12.2022 - Current
Underwriting
Amerisave Mortgage
06.2022 - 10.2022
Disclosure Desk
Amerisave Mortgage
07.2020 - 06.2022
Customer Service
Amerisave Mortgage
10.2019 - 07.2020
Data Entry/Benefit Specialist
Pharmacord
06.2019 - 10.2019
Benefit Specialist
RX Crossroads
12.2018 - 06.2019
Assistant Manager
Diversified Consultants INC.
06.2017 - 12.2018
Fern Creek High School
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