Dedicated substitute teacher and assistant store manager with proven skills in classroom management and employee training. Committed to fostering positive learning environments and delivering exceptional customer service.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Day-to-Day Substitute Teacher
Palm Beach County Public Schools
, FL
01.2026 - Current
Provided classroom instruction outlined in teacher's lesson plans.
Managed classroom behavior to foster a positive learning environment and enhance student engagement.
Collaborated with permanent teachers to ensure continuity in student learning.
Supported students with special needs in inclusive classrooms, promoting their participation and learning outcomes.
Enforced classroom routines to ensure students stayed on schedule and maximized instructional time.
Assistant Store Manager
Bahama Bucks Original Shaved Ice Company
Brandon, Florida
08.2023 - 07.2026
Trained and supervised staff, ensuring delivery of exceptional customer service.
Managed daily store operations and controlled inventory, contributing to overall store efficiency.
Managed daily cash handling and resolved discrepancies.
Resolved customer inquiries and issues promptly to maintain satisfaction.
Assigned tasks to team members based on strengths and workload, prioritizing goals to enhance team effectiveness.
Maintained store cleanliness and organization to enhance shopping experience.
Lead Trainer
Chick-fil-A
Delray Beach, Florida
01.2025 - 12.2025
Trained new employees on customer service best practices, ensuring consistent service delivery.
Coached and mentored staff, boosting performance and confidence levels.
Collaborated with management to refine training materials, improving relevance and engagement.
Day-to-Day Substitute Teacher (Emotional Support) at Wyoming Area Primary CenterDay-to-Day Substitute Teacher (Emotional Support) at Wyoming Area Primary Center