Cayla Ansay
Highlands Ranch,CO
Summary
Motivated and reliable professional with 10+ years of experience in customer service, operations, and administrative support. Proven ability to adapt quickly, communicate effectively, and resolve problems in fast-paced environments. Skilled in coordinating workflows, managing multiple priorities, and supporting teams to improve efficiency and overall business performance. Recognized for strong attention to detail, organization, and a consistent focus on delivering high-quality results. Seeking to leverage transferable skills, adaptability, and strong work ethic to contribute to a growth-oriented organization.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Health Associate
ThunderRidge High School
Highlands Ranch, CO
09.2025 - Current
- Supported implementation of student health education programs and resources to promote wellness and informed decision-making
- Coordinated school-wide wellness initiatives, encouraging healthy lifestyle habits among students
- Maintained and monitored student health records, ensuring accuracy and compliance with regulatory standards
- Administered daily medications in accordance with care plans and accurately documented all activity
- Managed inventory and procurement of health room supplies to ensure consistent availability of essential materials
- Provided operational support by managing copy room functions and assisting faculty with daily administrative needs
- Collaborated closely with the school nurse during medical incidents, including coordinating emergency response and contacting EMS
Sales Representative & Office Manager
Awning Company of America
Englewood, CO
01.2021 - 08.2025
- Drove consultative discovery conversations to identify client requirements, resolve objections, and strengthen relationships throughout the sales process
- Partnered with cross-functional teams to schedule and coordinate on-site appointments for residential and commercial clients, driving pipeline progression
- Advised customers on custom design solutions, translating client vision into actionable project plans and high-quality outcomes
- Managed high-volume communication channels (email, phone, in-person) while maintaining exceptional service standards and response times
- Utilized QuickBooks to generate and negotiate quotes, ensuring accuracy, profitability, and customer satisfaction
- Drove revenue growth by maximizing sales opportunities and client retention, contributing to $200K+ in monthly profit
Sales Representative & Training Manager
Endeavor Global
01.2021 - 08.2021
- Collaborated with team in sales and marketing for nonprofit organizations such as IFAW, ASPCA, Doctors Without Borders, CARE, ETC.
- Worked as a F2F saleswoman using different types of communication skills to help nonprofit organizations get ongoing donations such as monthly, quarterly, or annual donations
- Managed team as training manager helping new staff learn sales strategies, customer service, communication skills, and the skills necessary in closing a sale
- Coordinated with management to integrate new procedures to boost sales and productivity
- Advocated and brought to light concerns team had and corresponded with management to have issues resolved to improve team efficiency and overall company success
Sales Associate
TJX Companies
01.2017 - 01.2021
- Greeted customers promptly and with a friendly and engaging attitude
- Organized freight and merchandise to ensure store looked neat and clean leading to overall customer satisfaction during shopping experience
- Utilized proper selling techniques and product knowledge to provide best customer service possible
- Complied with company policies and procedures to ensure a welcoming and safe environment
- Assisted team members when necessary in cash registers, labeling products, and cleaning up
- Supported loss prevention goals by maintaining accurate drawers and monitoring shopping behavior
Education
Bachelor of Science - B.A. in Communication; Minor in Criminal Justice
University of Northern Colorado
Greeley, CO12-2020
Skills
- Quick to learn new systems, processes, and technologies with minimal supervision
- Pipeline Development & Management
- Operational Efficiency & Process Optimization
- Community Outreach & Relationship Building
- Employee Training & Skill Development
- Office Administration & Operations Management
- Demonstrates flexibility by adjusting quickly to new priorities and challenges
Certification
CPR Certified
Timeline
Health Associate
ThunderRidge High School
09.2025 - Current
Sales Representative & Training Manager
Endeavor Global
01.2021 - 08.2021
Sales Representative & Office Manager
Awning Company of America
01.2021 - 08.2025
Sales Associate
TJX Companies
01.2017 - 01.2021
Bachelor of Science - B.A. in Communication; Minor in Criminal Justice
University of Northern Colorado