Cayla Colby
Utica,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Shift Leader
Cottage Inn Pizza
Macomb, MI
06.2022 - Current
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Delegated tasks to employees and monitored activities and task completion.
- Coached team members to increase productivity and reduce workplace accidents.
- Educated customers about offerings, promotions and pricing to boost sales.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Upheld company standards and compliance requirements for operations.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Planned and managed resources to consistently meet production, quality, and cost goals.
- Resolved customer complaints promptly and professionally.
- Assisted in training new employees on shift operations.
Education
Nurse Nessecatist
Alma College
Alma, MI05-2028
High School Diploma -
Eisenhower High School
Utica05-2024
Skills
- Clean Driving Record
- Professional Appearance
- Strong Work Ethic
- Safety awareness
- Flexible Schedule
- Time Management
- Teamwork and Collaboration
- Organizational Skills
- Attention to Detail
- Active Listening
Affiliations
- Enjoy music and spending time with friends and family. I'm able to play 3 instruments, flute piccolo and trumpet!
- Currently compete nationally as a Scottish Highland Dancer.
Accomplishments
- Earned the Lead Drum Major Drum Major position for the Eisenhower Marching Band.
- Qualified for the USA Nationals 5 years in a row
- Accepted in and will attend Alma College starting in the fall of 2024
Timeline
Shift Leader
Cottage Inn Pizza
06.2022 - Current
Nurse Nessecatist
Alma College
High School Diploma -
Eisenhower High School
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