Cayla Dailey
McKinney,TX
Summary
My senior year of high school I became a state-certified Nursing Assistant, being a CNA, I take pride in providing compassionate care and fostering a supportive environment for patients. While my experience is growing, I approach every task with humility, kindness, and a strong commitment to learning. My focus on empathy and attentiveness allows me to build trust with patients and their families, ensuring their needs are met with dignity and respect. I value every opportunity to contribute to the well-being of others and continually strive to improve my skills through hands-on experience and dedication.Working at Chick-fil-A since 2021 has taught me the importance of teamwork, effective communication, and serving others with kindness. These experiences have shaped my work ethic and strengthened my ability to stay calm under pressure, skills I am eager to bring to the medical field.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead
Chick-fil-A
03.2021 - Current
As a Chick-fil-A Team Lead I am responsible for overseeing daily operations, ensuring exceptional customer service, and supporting team members to meet performance goals. Key duties include training and mentoring staff, maintaining food quality and safety standards, and resolving customer issues efficiently. Team Leads also collaborate with management to optimize workflow, meet sales targets, and uphold Chick-fil-A's values and policies. Strong leadership, communication, and organizational skills are essential for success in this role.
Education
Associate Degree In Nursing -
Collin County Community College
Plano, TXHigh School Diploma -
McKinney Boyd High School
McKinney, TX05.2023
Skills
- Coaching and mentoring
- Communication management
- Problem-solving
- Compassion and empathy
- Flexibility and adaptability
- Dependable and reliable
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Basic Food Safety/Food Handler's Card
- CPR/AED Certification
- Mental Health
Languages
Swedish
English
Timeline
Team Lead
Chick-fil-A
03.2021 - Current
Associate Degree In Nursing -
Collin County Community College
High School Diploma -
McKinney Boyd High School
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