Summary
Overview
Work History
Education
Skills
Timeline
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Cayla Davis

Milwaukee,WI

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Talent Acquisition/HR position. Ready to help team achieve company goals.

Overview

16
16
years of professional experience

Work History

IPS Employment Specialist

Goodwill
12.2023 - Current
  • Devised and implemented individualized employment plans to support client goals.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Developed customized employment plans for clients, resulting in successful job placements and long-term career growth.
  • Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
  • Updated client records to reflect personal information, qualifications and career aspirations.
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Collaborated with employers to develop accurate, current job postings and descriptions.
  • Facilitated successful placements by proactively identifying potential challenges and addressing them before they became obstacles.
  • Coordinated onsite employer recruitment events that connected qualified candidates directly with hiring managers in target industries.
  • Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
  • Forged relationships with employers to gain insight into job openings and career opportunities.
  • Maintained records of consumer employment activity such as potential and current employers.
  • Collaborated closely with interdisciplinary teams to address client barriers and facilitate access to necessary resources.

Care Manager

My Choice Wisconsin
09.2022 - 10.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Improved patient satisfaction through effective communication and collaboration with interdisciplinary healthcare teams.
  • Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
  • Conducted thorough assessments to identify patients'' needs, strengths, and barriers to achieving optimal health outcomes.
  • Arranged transportation and documented details of discharge transition plans.
  • Maintained up-to-date knowledge of community resources by networking with local organizations and attending professional development opportunities.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
  • Maintained strict adherence to professional ethics and confidentiality guidelines, safeguarding sensitive information and promoting trust.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Reduced hospital readmission rates by providing comprehensive discharge planning and follow-up support.
  • Provided crisis intervention services when necessary by assessing risk levels promptly addressing safety concerns collaboratively with the treatment team.
  • Responded to emergency situations and provided support to promote client safety and wellbeing.
  • Served as a liaison between patients, families, physicians, insurance providers, and other healthcare professionals for seamless care coordination efforts.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Communicated with healthcare providers to facilitate continuity of care.

Paraprofessional Substitute

St.John- Endicott Elementary
09.2021 - 02.2022
  • Participated in team meetings to discuss student progress, identify areas for growth, and develop strategies to support continued academic success.
  • Monitored student behavior and administered discipline as needed.
  • Implemented behavior management plans for students with challenging behavior.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Implemented classroom management techniques to maintain positive learning environment.
  • Assisted lead teachers in preparing materials for instructional use, streamlining daily tasks while promoting efficiency.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.

Stay at Home Mom

Self
10.2016 - 06.2021
  • Identified issues, analyzed information and provided solutions to problems.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Applied effective time management techniques to meet tight deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Developed strong communication and organizational skills .

Lead Sales Associate

Vapor Lounge
09.2015 - 08.2016
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Achieved or exceeded company-defined sales quotas.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Kept detailed records of daily activities through online customer database.
  • Trained new sales associates to ensure consistent performance across the team.
  • Assisted customers in making informed purchasing decisions by providing expert advice on product features and benefits.
  • Resolved customer issues promptly, ensuring satisfaction and loyalty.
  • Contributed to team objectives in fast-paced environment.
  • Presented professional image consistent with company's brand values.
  • Developed and maintained knowledge of current sales and promotions.
  • Performed inventory control procedures to manage stock.
  • Handled cash register operations and customer transactions to process payments.
  • Built relationships with customers and community to promote long term business growth.
  • Participated in store meetings and product training sessions to understand and sell items.

Caregiver

Angels Landing North
08.2011 - 03.2012
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Changed sheets and made bed to keep patients' bedroom clean.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.

Nursing Home Volunteer

Colfax Health And Rehab
01.2008 - 04.2010
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Supported the planning and execution of recreational activities to boost resident morale and social engagement.
  • Enhanced resident well-being by providing compassionate companionship and engaging in meaningful conversations.
  • Fostered personal connections amongst the elderlies by participating in various art therapy sessions which helped them express their emotions creatively.
  • Offered assistance during meal times, ensuring residents were comfortable and received appropriate nutrition based on their individual dietary needs.
  • Contributed to a positive atmosphere within the nursing home by consistently demonstrating kindness, empathy, and respect towards both residents and staff members.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Adhered to organization procedures and instructions to maintain safety for program participants and other workers.

Education

Bachelor of Arts - Psychology

Eastern Washington University
Cheney, WA
06.2021

Skills

  • Talent management
  • Training Coordination
  • Analytical and Critical Thinking
  • Employer outreach
  • Relationship Building
  • In-Person and Telephone Interviewing
  • Training and mentoring
  • Disability Services
  • Employment Counseling
  • Employer matching
  • Conflict Resolution
  • Microsoft Office

Timeline

IPS Employment Specialist

Goodwill
12.2023 - Current

Care Manager

My Choice Wisconsin
09.2022 - 10.2023

Paraprofessional Substitute

St.John- Endicott Elementary
09.2021 - 02.2022

Stay at Home Mom

Self
10.2016 - 06.2021

Lead Sales Associate

Vapor Lounge
09.2015 - 08.2016

Caregiver

Angels Landing North
08.2011 - 03.2012

Nursing Home Volunteer

Colfax Health And Rehab
01.2008 - 04.2010

Bachelor of Arts - Psychology

Eastern Washington University

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Cayla Davis