Cayla Gannon
Stephenville,TX
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with students. Dependable Student worker with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
4
4
years of professional experience
Work History
Student Technician
Carolina Meza
09.2021 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Collaborated with various departments to complete assigned tasks.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Supported staff on special assignments and ad hoc projects.
- Coordinated and scheduled meetings and appointments.
Residential Leader
Clarissa Khistler
08.2022 - 05.2025
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Enforced policies and safety standards through building and room rounds.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Provided crisis management and intervention during emergency situations.
- Responded to student inquiries and concerns, offering support and guidance.
- Collaborated with residential team to maximize effective and efficient operations.
- Promoted culture of respect and understanding among students.
- Solved grievances and complaints by collaborating with residents.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
Education
Bachelor of Science - Counseling Psychology
Tarleton State University
Stephenville, TX05.2026
Skills
- Plan Program Operations
- Train Staff
- Student Assistance
- Mediate Conflicts
- Digital File Management
- Event and Activity Planning
- Filing
- Word Processing and Design
- Verbal and Written Communication
- Scheduling Meetings
- Front Office Management
- Spreadsheet Creation
- Multi-Line Phone Proficiency
Timeline
Residential Leader
Clarissa Khistler
08.2022 - 05.2025
Student Technician
Carolina Meza
09.2021 - Current
Bachelor of Science - Counseling Psychology
Tarleton State University
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