Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cayla Garcia

Houston,TX

Summary

Polite and attentive office assistant offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.

Engaging and patient teacher committed to promoting safe learning environment for all. Detail-oriented and compassionate with extensive knowledge in various subjects.

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

4
4
years of professional experience

Work History

Lead Teacher, Floater , Office Assistant

Alpha Academy #3
Houston, Texas
06.2021 - 04.2024
  • Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
  • Developed and implemented strategies to improve student learning outcomes.
  • Collaborated with other school staff to ensure that all students have access to a safe and supportive learning environment.
  • Facilitated meetings with parents and guardians in order to discuss student progress or behavior issues.
  • Worked with teachers to design interactive lessons and increase student success.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.

•take payments and sometimes billing

• answer phone calls and answer in a timely manner

Retail Sales Associate

Jcpennys
Houston, Texas
11.2021 - 01.2022
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Processed returned merchandise according to company policies.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Promoted special offers and discounts to encourage additional purchases.
  • Assisted with unloading delivery trucks and stocking shelves with new merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.

Cashier Team Lead

McDonald's
Houston, Texas
03.2020 - 06.2021
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Answered customer questions and provided store information.

Cashier Team Lead

Churches Chicken
Houston, Texas
03.2020 - 07.2020
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Performed daily opening and closing procedures for the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Answered customer questions and provided store information.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.

Education

High School Diploma -

Dobie High School
Houston, TX
05-2021

Skills

  • Activity Planning
  • Classroom Management
  • Student Records Management
  • Lesson development
  • Training and mentoring

Timeline

Retail Sales Associate

Jcpennys
11.2021 - 01.2022

Lead Teacher, Floater , Office Assistant

Alpha Academy #3
06.2021 - 04.2024

Cashier Team Lead

McDonald's
03.2020 - 06.2021

Cashier Team Lead

Churches Chicken
03.2020 - 07.2020

High School Diploma -

Dobie High School
Cayla Garcia