Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cayla Jones

Cleveland ,TN

Summary

Healthcare professional with a strong background in provider contracts and operational financial analysis. Demonstrated ability in relationship management and strategic planning, complemented by marketing outreach experience. Engaged in Master of Healthcare Administration studies to further develop expertise in physician recruitment, provider relations, and financial analyst leadership.

Overview

4
4
years of professional experience

Work History

Contracts Coordinator

HCA
07.2025 - Current
  • Expedited contract approvals by creating a streamlined process for routing documents to appropriate parties.
  • Conducted regular benchmarking analyses against industry trends to ensure competitive positioning in new contracts or amendments to existing agreements.
  • Streamlined contract management processes by implementing a centralized database for easy access and tracking.

Financial Analyst

HCA
12.2024 - 07.2025
  • Collaborated with cross-functional teams on special projects requiring financial analysis expertise among five divisions.
  • Developed financial models to predict future financial performance and risk factors.
  • Assisted in quarterly earnings announcements by gathering relevant data for investor relations materials.
  • Ensured compliance with internal policies and regulatory requirements related to financial reporting or disclosure obligations.

Account Manager

UBS
02.2023 - 12.2024
  • Resolved customer concerns promptly to maintain positive account relationships with thousands of clients.
  • Analyzed sales data using CRM tools to track account performance metrics over time.
  • Collaborated with sales team members to create customized solutions for prospective clients.
  • Implemented strategies for retaining at-risk clients potentially considering competitors' offerings.

Client Support Specialist

UBS
04.2021 - 02.2023
  • Advocated for customers' needs and escalated issues to obtain further approvals.
  • Created macros to run reports in a more timely manner.
  • Trained new team members on company policies, procedures, and support protocols.
  • Prepared detailed reports on customer interactions, complaints, and resolutions for management review.
  • Conducted remote troubleshooting sessions with clients to identify and resolve technical problems.

Education

MHA - Masters of Healthcare Administration

Louisiana State University Shreveport
Shreveport, LA

Bachelors Of Business Administration - Marketing

Middle Tennessee State University
05.2021

Skills

  • Impact Assessment
  • Securities Comparisons
  • Problem-Solving
  • Report Preparation and Presentation
  • Relationship Building
  • Risk assessment
  • Investment Consulting and Planning
  • Analytical Thinking
  • Data analysis
  • Contract terms negotiation

Accomplishments

  • Dale Carnegie Certification
  • Order of Omega Honor Society

Timeline

Contracts Coordinator

HCA
07.2025 - Current

Financial Analyst

HCA
12.2024 - 07.2025

Account Manager

UBS
02.2023 - 12.2024

Client Support Specialist

UBS
04.2021 - 02.2023

Bachelors Of Business Administration - Marketing

Middle Tennessee State University

MHA - Masters of Healthcare Administration

Louisiana State University Shreveport

Similar Profiles

CREATE PROFILE