Cayla Pierce
Clover,SC
Summary
Knowledgeable [Desired Position] with proven track record in leading shifts and managing team dynamics. Successfully coordinated daily operations and ensured smooth transitions between shifts. Demonstrated strong leadership and problem-solving skills to maintain high productivity and morale.
Overview
17
17
years of professional experience
Work History
Lead Machine Operator
Badger Paperboard
Belmont, NC
06.2023 - Current
- Oversaw daily operations of paperboard production machinery, ensuring optimal performance and efficiency.
- Trained and mentored new operators on machine setup, safety protocols, and operational procedures.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime across production lines.
- Monitored quality control measures to maintain high standards of product consistency and compliance with specifications.
Hydraulic Press Lead Operator
Clover SC
05.2017 - 06.2020
- Supervised daily operations, ensuring adherence to safety standards and production schedules.
- Trained and mentored junior operators on equipment usage and operational procedures.
- Implemented process improvements, enhancing workflow efficiency and reducing downtime.
- Conducted regular inspections of machinery to guarantee optimal performance and compliance.
Shift Lead
KFC/Taco Bell
Clover SC
04.2009 - 04.2017
- Assisted in scheduling shifts, optimizing coverage to meet business demands effectively.
- Resolved customer inquiries promptly, improving service satisfaction and loyalty.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
Education
High School Diploma -
Gaffney High School
Gaffney, SC06-2007
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Conflict resolution
- Workplace safety
Timeline
Lead Machine Operator
Badger Paperboard
06.2023 - Current
Hydraulic Press Lead Operator
Clover SC
05.2017 - 06.2020
Shift Lead
KFC/Taco Bell
04.2009 - 04.2017
High School Diploma -
Gaffney High School