Cayla Rybarz

• Assisted in coordination of conferences and other events
• Assisted in special projects assigned by the President/CEO, Chief Operating Officer, Chief Medical Officer, Chief Performance officer, and other executive staff
• Prepared agendas, materials and documentation pertaining to all reporting to the State of Michigan for compliance with contract and regulatory requirements
• Ensured that official documents, contracts and records were established and maintained in appropriate files
• Prepared for and attended meetings as needed to take notes and furnish information
• Coordinate and scheduled quarterly board meetings for the company and its affiliates
• Prepared agenda, materials, and documentation for state operations and chiefs meetings
• Received visits and/or calls regarding complaints and effectively referring to the appropriate party for resolution
• Assisted with travel arrangements for the executive and administrative staff
• Submitted and reconciled expense reports
• Submitted/created invoices for multiple departments in the financial systems and made sure they got paid out to the vendor(s) in a timely manner
• Facilitated organizational committees, as necessary, to ensure progress toward meeting regulatory requirements or organizational commitments
• Conducted occasional research for projects and/or reports
• Performed other duties as assigned

• Assisted in coordination of conferences and other events
• Assisted in the Request for Proposal (RFP) preparation and delivery
• Assisted in special projects assigned by the Senior Vice President of Business Development and executive staff
• Coordinated special mailing projects related to Meridian Health Plan
• Developed and maintained a spreadsheet of potential customers
• Processed invoices through Puridiom
• Worked closely with other departments at Meridian Health Plan including, MeridianRx, Business Development, Network Development, Provider Services, Utilization Management and Medicare
• Sales and Marketing and Medicare Operations
• Organized and scheduled meetings and appointments for various executive leaders at Meridian Health Plan
• Submitted and reconciled expense reports
• Coordinated the maintenance of office supplies
• Assisted with travel arrangements for the executive and administrative staff
• Prepared meeting agendas/notes in meetings

• Answered phone calls, took messages, and directed incoming calls appropriately
• Greeted and referred clients and visitors
• Validated parking for approved guests
• Kept a log of all visitors to the Health Plan and provided a guest list to building management on a daily basis
• Handled all kitchen supply orders
• Managed the organization of the board room kitchen area, including stocking supplies and creating a clean-up schedule
• Typed and reproduced reports, forms, correspondence, and other materials generated by the staff
• Handled ordering and setup for scheduled breakfast or lunch meetings requested in outlook
• Utilized and excelled a program generated for tracking guest visits
• Processed invoices through Puridiom

• Supervised employees to make sure they were completing their jobs so the store ran properly
• Handled hiring and firing/disciplinary aspects
• Instructed employees on appearance, store policies, and general procedural issues, such as cash register operation
• Handled stocking and merchandising of products
• Prepared orders for food and supplies from vendors to ensure there is always a full stock
• Assisted in the development of store ads
• Maintained staff by recruiting, selecting, orienting, and training employees
• Maintained a safe and legal work environment
• Analyzed and resolved quality and customer service problems

High School Diploma

Completed basic coursework

America’s Health Insurance Plans (AHIP)