Cayla Smith

Receptionist with a strong background in customer service and administrative support. Utilizing 2 years of experience to optimize client satisfaction and streamline operations. Proficient in medical terminology, phone etiquette, and accounts payable. Dedicated to fostering a professional and welcoming environment. Excited to apply skills in a dynamic setting. Committed to ensuring efficient communication and delivering exceptional service.

• Greet clients warmly, enhancing satisfaction and loyalty.
• Address inquiries efficiently, fostering a professional atmosphere.
• Resolve client issues promptly, ensuring a seamless experience.
• Directed calls to departments, enhancing customer satisfaction and communication.
• Organized financial records by managing and filing invoices accurately.
• Supported colleagues, fostering a collaborative work environment.
• Processed invoices accurately to ensure timely payments and maintain comprehensive records.
• Managed vendor accounts consistently, enhancing financial integrity and accuracy.
• Executed precise data entry to support accounts payable, improving financial accuracy.
• Welcomed patients, streamlined check-in, improved clinic flow, ensured accurate records.
• Guided patients to rooms, boosted clinic efficiency, maintained high satisfaction levels.
• Registered specimens, managed calls, upheld prompt communication, ensured data accuracy.
• Processed invoices accurately, ensuring timely payments and financial accuracy.
• Maintained detailed vendor records, enhancing account management efficiency.
• Ensured audit compliance through precise record-keeping and account monitoring.