Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Cayla Walchle

Battle Creek

Summary

Dynamic and results-oriented professional with extensive experience in administrative and analytical roles, notably at Dr VanDeMoortel. Excelled in building customer relationships and optimizing operations, achieving 100% end-user satisfaction at Farrow. Skilled in documentation control and team bonding, leveraging data analytics for business improvements.

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Motivated professional with extensive experience in customer service, sales and administrative tasks.

Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Overview

13
13
years of professional experience

Work History

Administrative Assistant

Dr VanDeMoortel
01.2023 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Surpassed team goals by partnering with colleagues to implement best practices and protocols.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Established administrative work procedures to track staff's daily tasks.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Managed filing system, entered data and completed other clerical tasks.

Transportation Analyst

Farrow
12.2021 - 12.2022
  • Tracked orders and notified customers of status or potential delays.
  • Built long-term relationships due to prompt and courteous service.
  • Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
  • Conducted data analysis to identify bottlenecks in supply chain and develop solutions to optimize operations.

Office Manager

Earthscape Landscape
03.2012 - 09.2021
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Developed detailed plans based on broad guidance and direction.
  • Leveraged data and analytics to make informed decisions and drive business improvements.

Education

High School Diploma -

Homestead
Fort Wayne, IN
06-2008

Skills

  • Filing
  • Bookkeeping
  • Excel
  • PowerPoint
  • Memo preparation
  • Records retrieval
  • Letter preparation
  • Research
  • Meeting planning
  • Scheduling
  • Mail handling
  • Reception oversight
  • Relationship building
  • Documentation and reporting
  • Office equipment maintenance
  • Timeline planning and management
  • Budget tracking
  • Multi-line phone systems
  • Invoice processing
  • File organization
  • Documentation and control
  • Spreadsheets
  • Payroll and budgeting
  • Multi-task management
  • Computer proficiency
  • Team bonding
  • Social media and promotions
  • Task prioritization
  • Microsoft
  • Recordkeeping
  • Time management

Timeline

Administrative Assistant

Dr VanDeMoortel
01.2023 - Current

Transportation Analyst

Farrow
12.2021 - 12.2022

Office Manager

Earthscape Landscape
03.2012 - 09.2021

High School Diploma -

Homestead

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Cayla Walchle