Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caylan Adams-Green

Corona,CA

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Hardware Sales Associate

Ganahl Lumber
05.2022 - Current
  • Building customer relationships by intentionally asking questions to understand the type of job they’re working on and how I can help.
  • Maintaining relationships with reoccurring customers by providing thorough and efficient communication, following up after jobs, patience, and asking thorough questions to ensure the best service
  • Creating estimates and negotiating prices to compete with competitors’ pricing.
  • Collaborating with other departments such as will call, receiving, and credit department.
  • Managing inventory by keeping track of S.A. and B items and placing stock orders for several vendors.
  • Sourcing materials in a timely manner to meet customers’ needs.
  • Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
  • Assisted customers in selecting the appropriate hardware products for their specific needs, resulting in higher customer satisfaction.

General Merchandise Clerk

Stater Brothers
03.2020 - 01.2022
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.

Server

Texas Roadhouse
07.2016 - 06.2021
  • Maintained order efficiency and accuracy through clear communication with kitchen staff.
  • Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest

Barista Shift Supervisor

Crave Coffee & Tea
02.2019 - 03.2020
  • Created superlative coffeehouse experience through customer service, beverage preparation, presentation, in-store marketing, thorough cleanliness and sanitation of space.
  • Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Presented process improvement ideas to leadership team to cultivate professional, friendly and efficient work environment.

Server

Marui Sushi
01.2018 - 01.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

Diploma -

Corona High School
Corona, CA
01.2016

Skills

  • Building customer relationships
  • Point of sale operation
  • Inventory Management
  • Problem Solving
  • Team Collaboration
  • Excellent communication skills

Timeline

Hardware Sales Associate

Ganahl Lumber
05.2022 - Current

General Merchandise Clerk

Stater Brothers
03.2020 - 01.2022

Barista Shift Supervisor

Crave Coffee & Tea
02.2019 - 03.2020

Server

Marui Sushi
01.2018 - 01.2019

Server

Texas Roadhouse
07.2016 - 06.2021

Diploma -

Corona High School

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