Summary
Overview
Work History
Education
Skills
Timeline
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Caylea Chrestensen

Davenport,IA

Summary

Style Consultant at Target with a proven track record in client relationship building and inventory management. Enhanced customer satisfaction through effective problem-solving. Skilled in merchandise planning and fostering teamwork, consistently creating a welcoming environment that drives repeat business and elevates the store's professional image.

Through being a manager at papa Murphy’s I learned. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

4
4
years of professional experience

Work History

Style Consultant

Target
04.2025 - Current
  • Maintained a clean, organized work area which facilitated efficient client interactions and helped to maintain a professional store image.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand beauty items.
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Increased customer satisfaction by providing personalized style consultations and recommendations.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Handled high-pressure situations with tact and professionalism, effectively addressing customer concerns to maintain positive relationships.
  • Merchandised store inventory in seasonal and brand displays.

Assistant Manager

Papa Murphy's Take and Bake Pizza
05.2023 - 03.2025
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Customer Service Cashier

Hyvee
07.2021 - 05.2023
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.

Education

North High School
Davenport Iowa
06.2023

Skills

  • Client relationship building
  • Trend forecasting
  • Money handling
  • Merchandise planning
  • Loss prevention strategies
  • Retail operations
  • Product expertise
  • Product knowledge
  • Math
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Creative thinking
  • Relationship building
  • Attention to detail
  • Answering phones
  • Inventory management
  • Display creation
  • Client satisfaction
  • Sales promotions
  • Product recommendations
  • Heavy lifting
  • Personal assistance
  • Valid Driver's license
  • Clean driving record

Timeline

Style Consultant

Target
04.2025 - Current

Assistant Manager

Papa Murphy's Take and Bake Pizza
05.2023 - 03.2025

Customer Service Cashier

Hyvee
07.2021 - 05.2023

North High School

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