Summary
Overview
Work History
Education
Skills
Timeline
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Caylea Segovia

Caylea Segovia

Waukee

Summary

Accomplished Client Manager with a proven track record at Allied Universal Security Services, excelling in strategy development and client services. Demonstrated ability to lead teams, enhance financial performance, and foster client relationships. Skilled in using technology for efficiency, with a knack for team oversight and account management, ensuring a 20% increase in client satisfaction.

Overview

12
12
years of professional experience

Work History

Client Manager

Allied Universal Security Services
08.2024 - Current

Manage a team of security officers, sites, shift supervisors, scheduling, payroll, training, coaching, client contacts, client meetings, development, and support. Computer work with Excel, Word, and Winteam.

Service Manager

Allied Universal Security Services
10.2023 - 08.2024

Manage a team of security officers, sites, and shift supervisors, scheduling, payroll, training, coaching, client meetings, development, and support. Computer work with Excel, Word, and Winteam.

Shift Supervisor

Allied Universal Security Services
05.2023 - 10.2023

Manage guards on my shift, making sure all duties are completed, supporting, badge-making, and report writing.

Amazon Sortation

Amazon
11.2021 - 05.2023

Scanning packages, finding the correct location for packages, onboarding assistants, training, fixing broken packages, and making sure the correct pallets go to the correct truck.

Delivery Driver

NAPA Auto Parts - Genuine Parts
04.2016 - 11.2021

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Filling orders, picking parts, delivering parts to auto mechanic shops, customer service and invoicing.

Assistant Manager

Git N Go
09.2015 - 03.2016

Opening and closing the store, invoice paperwork, scheduling, money handling, bank runs, customer service, and inventory.

Cashier

Fareway Grocery
01.2013 - 09.2015

Customer service skills, inventory, cleaning, and money handling.

Education

High School Diploma -

Scavo High School
Des Moines, IA
05.2016

Skills

  • Client services
  • Strategy development
  • Team oversight
  • Financial acumen
  • Account management

Timeline

Client Manager

Allied Universal Security Services
08.2024 - Current

Service Manager

Allied Universal Security Services
10.2023 - 08.2024

Shift Supervisor

Allied Universal Security Services
05.2023 - 10.2023

Amazon Sortation

Amazon
11.2021 - 05.2023

Delivery Driver

NAPA Auto Parts - Genuine Parts
04.2016 - 11.2021

Assistant Manager

Git N Go
09.2015 - 03.2016

Cashier

Fareway Grocery
01.2013 - 09.2015

High School Diploma -

Scavo High School
Caylea Segovia