Resourceful and hardworking individual with a versatile mindset, adept at adapting to changing conditions and tackling any task. Strong communication skills, organized nature, and proactive approach to problem-solving and conflict management. Driven by a passion for continuous learning and successfully navigating change.
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Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Member
Smoothie King
Dallas, TX
04.2024 - 09.2024
Assisted customers with product selection and ordering process.
Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
Operated cash registers to process payments from customers.
Maintained a clean and organized work area throughout shift.
Greeted customers upon entering the store with friendly demeanor.
Resolved customer issues promptly in a professional manner.
Developed positive customer relationships through friendly greeting and excellent service.
Infant Teacher
Munger Square Daycare
Dallas, TX
10.2023 - 01.2024
Implemented behavior management techniques when needed to ensure safety of all children in the classroom.
Established positive relationships with families by communicating regularly about their child's progress.
Provided individualized care and attention to each infant in the classroom.
Observed infants' development and documented milestones using appropriate assessment tools.
Sanitized toys, equipment, supplies and surfaces regularly.
Enhanced sensory abilities by giving children access to numerous textures and shapes.
Receptionist
Sharkey's Haircuts for Kids
Dallas, Texas
01.2023 - 06.2023
Greeted visitors and provided them with assistance.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Maintained a neat reception area by organizing materials and tidying up furniture.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Salesperson
Dallas City Access
Dallas, Texas
10.2019 - 02.2020
Maintained accurate records of customer interactions and transactions.
Conducted market research to identify industry trends and customer needs.
Gathered data on competitors' pricing, products, and promotional activities.
Assisted customers in selecting appropriate products or services for their needs.
Negotiated deals and handled complaints or objections.
Prepared and delivered appropriate presentations on products and services.
Daycare Worker
Shiloh Terrace Baptist Church
Dallas, Texas
01.2019 - 08.2019
Managed safety and security of all children under care
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of contamination
Monitored entrances and exits to maintain safety and organized environments
Added daily log information to permanent records outlining observations, meals and any medications administered for acute or chronic conditions
Handled daily administrative tasks efficiently to minimize time away from children, including updating attendance and requesting new supplies
Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children
Met with parents about daily activities, positive developments and issues
Planned age-appropriate activities to promote education amongst the children.
Education
Associate of Arts -
Eastfield College
Mesquite, TX
04.2019
High School Diploma -
Woodrow Wilson High School
Dallas, TX
Skills
Efficient multi-tasker
Friendly and likeable
Customer service-oriented
Infant and child CPR certification
Deadline-oriented
Organized and dependable
Exceptional interpersonal communication
Certification
Substance Abuse and Mental Health Counseling Certification