Caylee Carlson
Merrillville,IN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Office Administrator
Hawk Enterprises, Inc.
10.2018 - Current
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
Bartender
Station 21 American Grill
08.2018 - Current
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Followed strict recipes and drink measurements to minimize product used.
- Served high customer volumes during special events, nights, and weekends.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Obtained cash bank and stocked service bar to prepare for operation.
- Kept bar presentable and well-stocked to meet customer needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
General Manager
Chipotle
01.2017 - 08.2018
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Lowell Senior High School
Lowell, IN06.2013
Skills
- Administrative Support
- Database Entry
- Document Scanning
- Liquor, Beer, and Wine Knowledge
- Customer Service
- Outgoing Personality
- Organizational Ability
- Highly Reliable
Timeline
Office Administrator
Hawk Enterprises, Inc.
10.2018 - Current
Bartender
Station 21 American Grill
08.2018 - Current
General Manager
Chipotle
01.2017 - 08.2018
High School Diploma -
Lowell Senior High School
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