Summary
Overview
Work History
Education
Skills
Timeline
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Caylee Carsten

West Haven,UT

Summary

Dynamic and versatile professional with a proven track record at Target, adept at multi-tasking and problem-solving. Excels in fast-paced environments, demonstrating exceptional customer service and communication skills. Trained new staff, ensuring high-quality service standards. Achieved significant improvements in customer satisfaction and operational efficiency.

Overview

3
3
years of professional experience

Work History

Sales Associate

Target
07.2023 - 05.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
  • Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Food Service Worker

Zeppe's
06.2022 - 05.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Trained new staff on proper food handling and customer service techniques for better onboarding as a team lead.
  • Ensured compliance with health and safety regulations by conducting regular kitchen inspections.
  • Improved dining experience by maintaining clean and organized eating area.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.

Food Service Worker

Taste of Louisiana
06.2021 - 03.2022
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Set up and broke down food service lines quickly to maintain service flow.

Education

High School Diploma -

Northridge High School
Layton, UT
05-2024

Skills

  • Problem-solving skills

  • Multi-tasking strength

  • Excellent people skills

  • Reliable and punctual

  • Meeting deadlines

  • Exceptional customer service

  • Verbal/written communication

Timeline

Sales Associate

Target
07.2023 - 05.2024

Food Service Worker

Zeppe's
06.2022 - 05.2023

Food Service Worker

Taste of Louisiana
06.2021 - 03.2022

High School Diploma -

Northridge High School

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Caylee Carsten